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Windows 7: USB just pooped

30 Mar 2009   #1

USB just pooped

Hi All -

Similar to another user, I just tried to install the drivers for my Sierra Wireless AirCard 597E. Not only did it not work, no all of my USB drivers are toast.

Looking at Device Manager I've got the following errors:
Intel ICH9 Family USB Universal Host Controller - xxx
(where xxx is 2934 to 2939 and then 293A, 293C)

Looking at the driver details, it's throwing the following error:
Code 39: "Windows cannot load the device driver for this hardware. The driver may be missing or corrupt (Code 39)".

This leads me to believe that the AirCard installer overwrote my drivers.

Looking at driver details I need to replace the following files:
  • c:\windows\system32\drivers\usbhub.sys
  • c:\windows\system32\drivers\usbport.sys
  • c:\windows\system32\drivers\usbuhci.sys
However looking at the physical files these dont appear to have changed from the rest of the install.

help! Anyone have any ideas?

My System SpecsSystem Spec
30 Mar 2009   #2

7600.20510 x86

No idea how to fix it, but how about a system restore to go back before the corruption and take things from there?
My System SpecsSystem Spec
03 Apr 2009   #3

Solved it!

It was my Sierra Wireless card that casued the error.. I fixed it and got my AirCard working using some updated drivers.
My System SpecsSystem Spec


 USB just pooped

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