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Windows 7: Instability with Win 7 x64 + nVidia drivers (9600M GT)

21 Feb 2010   #1
phmoschetta

 
Instability with Win 7 x64 + nVidia drivers (9600M GT)

Hi!

It's been 4 months since I've bought a new laptop (HP Pavilion dv7-1253ca with a GeForce 9600M GT, originally branded with Vista) and upgraded it to Windows 7 Ultimate (64-bit version). Since then, I have a series of instability problems caused by an unknown agent (possibly an incompatible/conflicting driver?), and that includes:

  • constant Firefox crashes (with the crash report window);
  • constant Chrome "Aw, Snap!" messages;
  • constant Flash Player 10 crashes with all browsers (Firefox, Chrome, Opera, IExplorer);
  • constant random crashes playing games like The Sims 3 and Fallout 3;
  • "Desktop Window Manager" service constantly stopping.

Here are a few fixes I've already tried:

  • fresh re-install of Windows 7 a couple of times (32-bit & 64-bit versions);
  • disabling DEP (Data Execution Prevention);
  • uninstalling/disabling IDT Audio drivers;
  • uninstalling/disabling Bluetooth drivers;
  • clean-boot Windows;
  • memory testing with memtest+ (diagnostic OK);
  • BIOS update to the latest version;
  • disabling Powermizer within nVidia drivers.

So, the only solution to the problem I've found was to uninstall the nVidia drivers and use the crappy "Standard VGA Display Adapter" drivers that come with Windows, that don't support Aero or let me play any game. As soon as I install the GeForce drivers, everything starts crashing again. Another solution I've found was to run Windows Vista, but that's totally unacceptable after you try Windows 7 for the first time.

I've already tried using many driver releases, from the HP-provided 179.04 to the latest 195.62 from LaptopVideo2Go.com; but it's no use...

Any ideas? Please help! It's been weeks I'm after a solution, but I'm just hopeless... Thank you!



P.S.: I'm also starting the same thread @ nVidia Forums and HP Forums.
P.S.2: One thing I've noted: older driver versions have better stability.


My System SpecsSystem Spec
.
21 Feb 2010   #2
jcaum

Win 7 Home Premium x64
 
 

I'm experiencing the same issue with my Geforce 9800 GT.

Also, in the device manager, I have exclamations next to my processors, stating the following:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)


I had no issues in Win 7 32-bit. But I found 64-bit was working flawlessly on my Dell Latitude laptop at work. Guess my Intel i5 processor just isn't up enough to specs as the Intel Core2 Duo... even though all the parts I bought assured full 64-bit Win 7 support. Gotta love it.
My System SpecsSystem Spec
21 Feb 2010   #3
Frostmourne

Windows 7 Ultimate x86-64
 
 

Quote   Quote: Originally Posted by phmoschetta View Post
Hi!

It's been 4 months since I've bought a new laptop (HP Pavilion dv7-1253ca with a GeForce 9600M GT, originally branded with Vista) and upgraded it to Windows 7 Ultimate (64-bit version). Since then, I have a series of instability problems caused by an unknown agent (possibly an incompatible/conflicting driver?), and that includes:

  • constant Firefox crashes (with the crash report window);
  • constant Chrome "Aw, Snap!" messages;
  • constant Flash Player 10 crashes with all browsers (Firefox, Chrome, Opera, IExplorer);
  • constant random crashes playing games like The Sims 3 and Fallout 3;
  • "Desktop Window Manager" service constantly stopping.
Here are a few fixes I've already tried:

  • fresh re-install of Windows 7 a couple of times (32-bit & 64-bit versions);
  • disabling DEP (Data Execution Prevention);
  • uninstalling/disabling IDT Audio drivers;
  • uninstalling/disabling Bluetooth drivers;
  • clean-boot Windows;
  • memory testing with memtest+ (diagnostic OK);
  • BIOS update to the latest version;
  • disabling Powermizer within nVidia drivers.
So, the only solution to the problem I've found was to uninstall the nVidia drivers and use the crappy "Standard VGA Display Adapter" drivers that come with Windows, that don't support Aero or let me play any game. As soon as I install the GeForce drivers, everything starts crashing again. Another solution I've found was to run Windows Vista, but that's totally unacceptable after you try Windows 7 for the first time.

I've already tried using many driver releases, from the HP-provided 179.04 to the latest 195.62 from LaptopVideo2Go.com; but it's no use...

Any ideas? Please help! It's been weeks I'm after a solution, but I'm just hopeless... Thank you!



P.S.: I'm also starting the same thread @ nVidia Forums and HP Forums.
P.S.2: One thing I've noted: older driver versions have better stability.
Try all of the troubleshooting guide in my sig.
My System SpecsSystem Spec
.

21 Feb 2010   #4
phmoschetta

 

Quote   Quote: Originally Posted by Frostmourne View Post
Try all of the troubleshooting guide in my sig.
Well, I think I've tried pretty much everything you suggest on your troubleshooting guide. Maybe I'm doing something wrong... Maybe nVidia drivers/services are conflicting with other device drivers (but how am I supposed to diagnostic that?)...

The strange fact is that with Mozilla Firefox, for example, there aren't normal Windows crashes with that "Check for a solution and close the program" message. There is always the Mozilla Crash Reporter window.

...

Attached: I've generated a report with HWiNFO32 for better details of my hardware configuration.


Attached Thumbnails
Instability with Win 7 x64 + nVidia drivers (9600M GT)-phmoschetta_hwinfo32.jpg  
Attached Files
File Type: log phMoschetta_report.LOG (85.5 KB, 30 views)
My System SpecsSystem Spec
21 Feb 2010   #5
bobtran

Windows 7 Ultimate x64
 
 

I have found 191.07 driver to be very stable. I tried some of the newer ones and had issues. I'm using dual 9800gt cards in SLI mode for my desktop and a single 8600gt card in my Home Theater....so far I find both are stable on Win7 x64 for me with this driver.

I do download my drivers directly from Nvidia as I have also had some issues with the ones installed from Windows update.

http://www.nvidia.com/Download/index.aspx?lang=en-us
My System SpecsSystem Spec
21 Feb 2010   #6
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to Seven Forums. Their is a program for modding the 9600M GT .inf file that has had success in the past. Just follow the instruction provided and hopefully it will resolve your problem. Good luck. Fabe NVIDIA MobilityModder - HardwareHeaven.com
My System SpecsSystem Spec
21 Feb 2010   #7
phmoschetta

 

Quote   Quote: Originally Posted by bobtran View Post
I have found 191.07 driver to be very stable.
Yup, I tried playing some minutes with this driver version, after removing the older version with Driver Sweeper, but got no success.

Quote   Quote: Originally Posted by thefabe View Post
Welcome to Seven Forums. Their is a program for modding the 9600M GT .inf file that has had success in the past.
Thanks! I've tried using the MobilityModder with the 191.07 drivers and some other versions, but still... Nothing.



Guys, I believe this is something all nVidia drivers have in common, like a component, or a service running, or a DirectX/Aero issue... I don't know. Because this isn't exactly an instability (with BSODs and that stuff), it looks more like a conflict/incompatibility.

Everything without the nVidia drivers, or using Windows Vista, runs fine. Why?
My System SpecsSystem Spec
21 Feb 2010   #8
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by phmoschetta View Post
I've already tried using many driver releases, from the HP-provided 179.04 to the latest 195.62 from LaptopVideo2Go.com
Have you not tried the 195.66 or 195.88 - LaptopVideo2Go Forums -> 19x Series GeForce Driver Releases
My System SpecsSystem Spec
21 Feb 2010   #9
phmoschetta

 

Quote   Quote: Originally Posted by FZ21Z View Post
Have you not tried the 195.66 or 195.88 - LaptopVideo2Go Forums -> 19x Series GeForce Driver Releases
Yeah, I did. I even tried with the latest 196.xx drivers and the DOX optimized drivers, but still got the same thing.
My System SpecsSystem Spec
21 Feb 2010   #10
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

I'm going to ask this mostly our of curiousity. What temps are you seeing? Thanks Fabe
My System SpecsSystem Spec
Reply

 Instability with Win 7 x64 + nVidia drivers (9600M GT)




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