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Windows 7: more printer driver problems hp 6127

26 Feb 2010   #1
nitpicker

Windows 7 home premium
 
 
more printer driver problems hp 6127

HP says to use deskjet 990c driver already installed in Win 7. Problem it is NOT installed with Win 7 Home Premium. (It is installed in Pro listed as Hewlett Packard right under the HP). Opened add printer. Left panel shows HP. Right panel does not show 990c. Clicked windows update button. After several minutes "windows was unable to get a list of devices from windows update. please try again".
I've been trying at random times for the past two months. always get the same message.

my deskjet 6127 is listed in devices and printers in "unspecified". right click shows create shortcut, toubleshoot, properties. Troubleshoot "the driver for this device is not installed."

Tried to install 6127 driver from disk. wizard progress bar went to 100% and rolled back. rebooted and tried again. same result. Tried renaming 6127 as 990c. selected print test page. first page printed alpha numeric garbage first third of page and ejected. next page printed middle of page and ejected. next page printed right third and I stopped the print sequence.

I DL 990c driver to disc and tried to install. it won't go.

I'm 81 years old. would like to get this resolved before my expiration date. Thanks


My System SpecsSystem Spec
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26 Feb 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Did you try that 990 driver in compatibility mode? Right click on it to install and choose Troubleshoot Compatibility.

Let us know if that works...
My System SpecsSystem Spec
27 Feb 2010   #3
nitpicker

Windows 7 home premium
 
 

Looks like a corrupted DL. First item in folder hpf990n setup information has 0 bytes. Been too long since I DL the driver. don't remember where I got it from. Any suggestions? HP no help "only available from windows update".
I might be better off buying a new printer that has Win 7 drivers.

Doug
My System SpecsSystem Spec
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27 Feb 2010   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by nitpicker View Post
Looks like a corrupted DL. First item in folder hpf990n setup information has 0 bytes. Been too long since I DL the driver. don't remember where I got it from. Any suggestions? HP no help "only available from windows update".
I might be better off buying a new printer that has Win 7 drivers.

Doug
HP would be your best resource online, but yes I looked there for you and saw where they said the Win7 drivers should work.

In the printer drop down in Win7, no 990 driver is shown right?

You might try calling HP and see what they say on this... but yes that is an older printer and you might be better off with a new model. Some new printers are less expensive than the ink refills for an older printer!
My System SpecsSystem Spec
09 Apr 2010   #5
termiteman

Windows 7 Home Premium
 
 

Hello

I also have a 6127. When you go to add a printer and windows lists out the available drivers there is also a button to allow you to update the driver list. If you update the list you will find that it will include the 990c.

I have done this and my 6127 seems to work quite happily on the 990c driver.

Hope this helps.
My System SpecsSystem Spec
08 Jun 2011   #6
sanjayradia

windows 7 premium 64 bits
 
 

I also have 6127. The printer is discovered via network.
However no printer driver is present.
When i select update, then i do see 990c.
I can install by selecting 990c.
However I run into the following problems.
WHen printing a Black and white document and select B&W instead of color on the
printing preferences, the text that printed out has a reddish tint -- which means it
is using the color cartridge. I know that the 6127, when printing B&W text, will not
use the color cartridge.

I then tried selecting the printer driver for 930/932/935 -- this works and the BW printing
works fine (ie no redish tint)
Only snag is with 930/932935 driver it does not automatically detect that the printer has a duplex tray and therefore I have select the duplex tray in device properties.
After that it works fine.

I had tried going through XP mode and sharing the printer but that still forces you to select one of 930/932/935 or 990c printer driver.

I don't know why HP's web site asks you to use thr 990c driver. Perhaps
HP wants you to waste your color ink so they can make money.

The 9127 is one of the most economical (ink wise) deskject printers that
hp has ever made. Maybe that is why they are not making the driver available on vista or windows 7.
My System SpecsSystem Spec
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 more printer driver problems hp 6127




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