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Windows 7: DVD/CD Win 7 drivers missing or corrupted

03 Mar 2010   #1
sfmarcopolo

Windows 7 Ultimate
 
 
DVD/CD Win 7 drivers missing or corrupted

I can't install a dvd multifunction device because win 7's internal drivers for this device are corrupted or missing. This problem happened when I tried to install a USB ported camera made for XP. It was a mistake on my part not reading the box, which did not say Win 7 on it. My computer repair guy said re-install Win 7. I would like to know if there is a way to re-instate these drivers without a re-install of Win 7. Thanks


My System SpecsSystem Spec
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03 Mar 2010   #2
FZ21Z

Windows 7 Ultimate x64
 
 

Hi.

You could give this a whirl and see if it helps - SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
03 Mar 2010   #3
sfmarcopolo

Windows 7 Ultimate
 
 

OK I ran sfc, no problems reported.
My System SpecsSystem Spec
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03 Mar 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Try a Repair Install. That is essentially reinstalling Windows, but without any backup needed.

How long ago did this happen? Could you do a System Restore to get to a point before you made those changes?
My System SpecsSystem Spec
04 Mar 2010   #5
sfmarcopolo

Windows 7 Ultimate
 
 

This happened about Jan 15th, the oldest restore point is Jan 6th. After attempting to restore from this point the program said it restored the Windows Registry but could not restore files due to an Anti-virus program possibly running. So next I thought an F8 at bootup would be a better place to attempt a restore from. The instructions on the web for a safe mode recovery says that I need an administrator or user password. I don't think I have a password for administrator or user. Is ia password really required? Also will this revert windows driver files to an earlier time?
Here is an important question I need to know; Will I have to re-install my other programs with a "Repair Install" or a "Re-install?"
My System SpecsSystem Spec
04 Mar 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

First, you will not need to reinstall any programs if you do a repair install.

Second, if you want to do a system restore, try turning off your anti-virus first.
My System SpecsSystem Spec
06 Apr 2010   #7
sfmarcopolo

Windows 7 Ultimate
 
 

Windows Technicians; You failed in your attempt to help me with my missing or corrupted CD and DVD drivers. A computer repair shop told me the fix. Here is the fix:

Regedit.... HKLM/SYSTEM/CCS/CONTROL/CLASS/4D36E965-08002BE10318
Delete..... Upper and Lower Filters

Simple fix and it worked.
My System SpecsSystem Spec
07 Apr 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Thank you for sharing your solution. Let us know if you have any more questions!
My System SpecsSystem Spec
Reply

 DVD/CD Win 7 drivers missing or corrupted




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