Wireless mouse / keyboard question  

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  1. Posts : 299
    Windows 7 x64 Pro
       #1

    Wireless mouse / keyboard question


    I am using a Logitech Cordless Desktop Wave Pro Keyboard & Mouse on my new computer, including the Logitech SeyPoint software. On two occasions, the computer quickly put itself into standby mode, I believe without my having asked it to do so. Also, on a small number of occasions, I have seen other weird behavior - a new email window opening, etc., again things I do not believe I did.

    My question is this: Is it possible that the wireless receiver is somehow receiving some signal causing the computer to act oddly? Seems highly unlikely - too many things need to be 'just right' to make this happen. Could there be some other program causing these odd behaviors? I am quite certain that my system is malware free, so this again seems unlikely. Or is this probably just operator error?
      My Computer


  2. Posts : 1,607
    Windows 7 x64 finally!
       #2

    GRoston, have you tried moving the receiver closer to the mouse and see if it still happens? That is also a long shot, but simple to try
    I would anyway scan the computer using different programs. Malwarebytes is highly recommended here.
      My Computer


  3. Posts : 299
    Windows 7 x64 Pro
    Thread Starter
       #3

    Receiver is quite close as is, less than two feet. Will try another AV package, but seems unlikely.
      My Computer


  4. Posts : 7,683
    Windows 10 Pro
       #4

    Hi GRoston,

    I have a Logitech Wave keyboard and Logitech MX Revolution mouse and they both work fine under Windows 7.

    If you haven't done so, you can lock the keyboard so the signals aren't interfered with under the setpoint software. Here's a screenshot.

    Wireless mouse / keyboard question-lock-keyboard.jpg

    Just follow the instructions.

    Good luck.
      My Computer


  5. Posts : 299
    Windows 7 x64 Pro
    Thread Starter
       #5

    sygnus21 - you must have a newer version of the software as mine does not have the tab you are showing. I'll take a look on the Logitech site later tonight.
      My Computer


  6. Posts : 1,705
    Windows 7 Ultimate x64 ®™
       #6
      My Computer


  7. Posts : 7,683
    Windows 10 Pro
       #7

    Actually, I have the older version (4.80) as I've not yet updated to the 6.0 version under Windows 7 yet. But I did upgrade under Vista and 6.0 does have the security feature as well.

    Here you go...Logitech Setpoint 6.0

    Wireless mouse / keyboard question-logitech-security-6.0.jpg
      My Computer


  8. Posts : 299
    Windows 7 x64 Pro
    Thread Starter
       #8

    sygnus21 - this is weird. I had 4.8 installed and just upgraded to 6.0 and I still don't have this option. Is it possible that this feature is not supported with my keyboard (which I would find very odd given that it is one of the high end models)?
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    I've got it on mine, How about a screenshot of yours.
      My Computer


  10. Posts : 299
    Windows 7 x64 Pro
    Thread Starter
       #10

    See - no tab
      My Computer


 
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