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Windows 7: Help getting display to work on HP ze4325us Laptop

14 Apr 2009   #1
dvdluvver

Windows Vista and 7 dual boot
 
 
Help getting display to work on HP ze4325us Laptop

I'm really hoping that one of you guys can help (and I'll rep the heck out of whoever finds a solution for this one!!!)...

I've got an HP ze4325us Laptop. I've upgraded the RAM to 1GB, and it's got a 40GB hard drive in it. Runs XP just fine. Vista won't hardly run at all (although Vista gave me the same display problems I'm running into with 7, but wasn't worth trying to fix). I installed 7 on there, and with the exception of the display problem described below it runs great! I really want to get it working, so I'm hoping someone will give me some assistance.

Here's the deal:

Upon initial install of 7, I get in Device Manger my display listed as "Standard VGA Adapter", but it has an exclamation mark next to it. The display only works at 640x480 (does not even fill the screen) and at 4 bit color (which is awful to look at). When I try to install drivers (first tried the XP driver) The display then is listed as Radeon IGP 320M, but still has the exclamation point, and the display doesn't change. Under properties I get a message with something about the device is not able to find sufficient resources (which I don't quite understand how that's possible).

I've tried some hacked ATI drivers, but I get something about not having a low level driver.

Any ideas or things to try? I really want this to work!

Thanks!


My System SpecsSystem Spec
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16 Apr 2009   #2
dvdluvver

Windows Vista and 7 dual boot
 
 

Help?
My System SpecsSystem Spec
16 Apr 2009   #3
Orbital Shark

 
 

Hello, sorry for the late reply.

Have you tried right-clicking the device in Device Manager & selecting update driver? This will search Windows Update to see if it has an up-to-date version of the driver.
My System SpecsSystem Spec
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16 Apr 2009   #4
dvdluvver

Windows Vista and 7 dual boot
 
 

Quote   Quote: Originally Posted by Orbital Shark View Post
Hello, sorry for the late reply.

Have you tried right-clicking the device in Device Manager & selecting update driver? This will search Windows Update to see if it has an up-to-date version of the driver.
Thanks for chiming in!

Yep, done that. Windows always determines that the most up to date driver is installed.
My System SpecsSystem Spec
17 Apr 2009   #5
Orbital Shark

 
 

The other option is to completely uninstall the device. This will cause Windows to 'Default' naturally then it will automatically download a driver from Windows Update. This new driver will have no interferrance from any existing driver and should install correctly. I've had this happen with my lappy a handfull of times and it's always worked that way.

Keep us posted

Additional: again, 5 hours is a long wait but i had to sleep some time LOL
My System SpecsSystem Spec
17 Apr 2009   #6
dvdluvver

Windows Vista and 7 dual boot
 
 

Did that too (and this initial problem was with a clean install of 7, so I would assume that it would put the correct built in driver in place to start with?) and same result. Completely uninstalled the device, and it reinstalled upon restart to the same state as when the initial OS install completed.

What's still so odd about this that I've never seen before, is this Code 12 error that is listed under properties from Device Manager. The device cannot find sufficient resources (which the machine certainly has available in terms of RAM, etc.). I've seen lots of times where an initial driver (or wrong driver) won't let a particular display device go to it's full potential, but it's the error code that seems like it's keeping even basic functionality.

Oy. Thank you for the continued ideas!
My System SpecsSystem Spec
17 Apr 2009   #7
Romulinx2

Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook
 
 

My System SpecsSystem Spec
17 Apr 2009   #8
dvdluvver

Windows Vista and 7 dual boot
 
 

Quote   Quote: Originally Posted by Romulinx2 View Post
Been there, done that, too. This laptop is *not* supported for Vista (nor 7) so there's no support whatsoever for what I'm trying to do. The machine works like a charm under Windows XP.
My System SpecsSystem Spec
17 Apr 2009   #9
Romulinx2

Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook
 
 

Here's a previous link on here with the same problem.
You wouldn't believe me if I told you!
My System SpecsSystem Spec
22 Apr 2009   #10
dvdluvver

Windows Vista and 7 dual boot
 
 

Quote   Quote: Originally Posted by Romulinx2 View Post
Here's a previous link on here with the same problem.
You wouldn't believe me if I told you!
Yeah, that was me. It didn't go anywhere there, felt like it may have been in the wrong topic. Got much more tractions here. I've had to go back to XP (which is SO disappointing, because 7 runs so well, but just can't get the video past 4 bit color and 640x480). All the typical workarounds for intsalling drivers just haven't worked. Bummer.
My System SpecsSystem Spec
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 Help getting display to work on HP ze4325us Laptop




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