Help getting display to work on HP ze4325us Laptop  

I'm really hoping that one of you guys can help (and I'll rep the heck out of whoever finds a solution for this one!!!)...

I've got an HP ze4325us Laptop. I've upgraded the RAM to 1GB, and it's got a 40GB hard drive in it. Runs XP just fine. Vista won't hardly run at all (although Vista gave me the same display problems I'm running into with 7, but wasn't worth trying to fix). I installed 7 on there, and with the exception of the display problem described below it runs great! I really want to get it working, so I'm hoping someone will give me some assistance.

Here's the deal:

Upon initial install of 7, I get in Device Manger my display listed as "Standard VGA Adapter", but it has an exclamation mark next to it. The display only works at 640x480 (does not even fill the screen) and at 4 bit color (which is awful to look at). When I try to install drivers (first tried the XP driver) The display then is listed as Radeon IGP 320M, but still has the exclamation point, and the display doesn't change. Under properties I get a message with something about the device is not able to find sufficient resources (which I don't quite understand how that's possible).

I've tried some hacked ATI drivers, but I get something about not having a low level driver.

Any ideas or things to try? I really want this to work!

Thanks!

Help?

Orbital Shark said:

Hello, sorry for the late reply.

Have you tried right-clicking the device in Device Manager & selecting update driver? This will search Windows Update to see if it has an up-to-date version of the driver.

Thanks for chiming in!

Yep, done that. Windows always determines that the most up to date driver is installed.

Did that too (and this initial problem was with a clean install of 7, so I would assume that it would put the correct built in driver in place to start with?) and same result. Completely uninstalled the device, and it reinstalled upon restart to the same state as when the initial OS install completed.

What's still so odd about this that I've never seen before, is this Code 12 error that is listed under properties from Device Manager. The device cannot find sufficient resources (which the machine certainly has available in terms of RAM, etc.). I've seen lots of times where an initial driver (or wrong driver) won't let a particular display device go to it's full potential, but it's the error code that seems like it's keeping even basic functionality.

Oy. Thank you for the continued ideas!

Romulinx2 said:

Try help from HP Support. :)
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=15694&lc=en&dlc=&cc=us〈=&product=308113

Been there, done that, too. This laptop is *not* supported for Vista (nor 7) so there's no support whatsoever for what I'm trying to do. The machine works like a charm under Windows XP.

Romulinx2 said:

Here's a previous link on here with the same problem.
You wouldn't believe me if I told you!

Yeah, that was me. It didn't go anywhere there, felt like it may have been in the wrong topic. Got much more tractions here. I've had to go back to XP (which is SO disappointing, because 7 runs so well, but just can't get the video past 4 bit color and 640x480). All the typical workarounds for intsalling drivers just haven't worked. Bummer.