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Windows 7: System lockup!! Gahhh

09 Apr 2010   #1
Lach434

Windows 7
 
 
System lockup!! Gahhh

hey guys i have scoured the net looking for solutions in a nut shell heres my problem:

my system for some reason cannot handle 3d acceleration. As soon as i start up world of warcraft, or even Heroes of Newerth inevitably my system freezes (varying from 2 - 120 minutses), nothing is responsive. audio doesnt stop provided it starts prior to the system freeze, and its realllllllly annoying. have to force reboot (holding power button)

a list of things i have attempted to squash this issue include:

-buying new ram (team xtreem 1066)
-updating Video card drivers
-unistalling then reinstalling Video drivers
-flashing BIOS
-updating "realtek" drivers
-using drivesweeper to clean bad drivers
-disabling realtek devices
-disabling RAC scheduled event
-going thru AMD / ATI forums for clues
-going thru WINDOWS 7 forums for clues

but i just am not seeing any results. always the freezing!
-i currently am not overclocking ANYTHING
-I do not get BSOD. it just locks up
-The reported error is a Kernel error (41) within win 7 error checking
-As far as my OS is concerned all my drivers are up to date

i need help!

OS - Windows 7
CPU - Intel Q9400
Motherboard - GigaByte EP45-DS4
Memory - Team Xtreem 1066mhz 2x2
Graphics Card - Asus EAH 5770 radeon
Monitor - Dell 1770, Acer p191w
PSU - Kamariki 650 Watt PSU


My System SpecsSystem Spec
.
09 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Lach434 View Post
hey guys i have scoured the net looking for solutions in a nut shell heres my problem:

my system for some reason cannot handle 3d acceleration. As soon as i start up world of warcraft, or even Heroes of Newerth inevitably my system freezes (varying from 2 - 120 minutses), nothing is responsive. audio doesnt stop provided it starts prior to the system freeze, and its realllllllly annoying. have to force reboot (holding power button)

a list of things i have attempted to squash this issue include:

-buying new ram (team xtreem 1066)
-updating Video card drivers
-unistalling then reinstalling Video drivers
-flashing BIOS
-updating "realtek" drivers
-using drivesweeper to clean bad drivers
-disabling realtek devices
-disabling RAC scheduled event
-going thru AMD / ATI forums for clues
-going thru WINDOWS 7 forums for clues

but i just am not seeing any results. always the freezing!
-i currently am not overclocking ANYTHING
-I do not get BSOD. it just locks up
-The reported error is a Kernel error (41) within win 7 error checking
-As far as my OS is concerned all my drivers are up to date

i need help!

OS - Windows 7
CPU - Intel Q9400
Motherboard - GigaByte EP45-DS4
Memory - Team Xtreem 1066mhz 2x2
Graphics Card - Asus EAH 5770 radeon
Monitor - Dell 1770, Acer p191w
PSU - Kamariki 650 Watt PSU

There may be a clue in event viewer (type eventvwr in search) go to the windows logs>application tab. You want to look for critical errors (they have red in the left hand column)that say app hang, app crash, etc.

When you find them note the event ID and source and relay them to us.


If possible hit control alt del to bring up the screen where you can launch task manager. In task manager look for the process that is using the most memory.

Let us know if you need help

Ken
My System SpecsSystem Spec
09 Apr 2010   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Have you tried clearing the CMOS?
How are your temperatures?
My System SpecsSystem Spec
.

09 Apr 2010   #4
Lach434

Windows 7
 
 

i get the infamous Kernel fault

- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2010-04-09T14:52:22.031250000Z" />

<EventRecordID>30666</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>L-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>




As Far as temperatures are concerned:
My Ram floats from 34 - 42 degrees Celsius
CPU is about 30 - 42 Celsius
GPU under stress is 56 approximately
and yes ive reset cmos
My System SpecsSystem Spec
13 Apr 2010   #5
Lach434

Windows 7
 
 

/bump
/bumpity bump
My System SpecsSystem Spec
13 Apr 2010   #6
YakSipper

Win7
 
 

Temps seem good but for an alternate reason, you may want to try to downclock the video card using MSI Afterburner or ATI Tray Tools, only as a test.

You may find it will not crash at all with a slight decrease in GPU clock.

You could also let us have a look at this - Type msinfo32 in the start menu and hit enter. File | save. Zip or rar the saved file and attach to a post.
My System SpecsSystem Spec
13 Apr 2010   #7
Lach434

Windows 7
 
 

Aight i turned the clock down to 825 from 850 mhz


Attached Files
File Type: rar LachMsinfo32.rar (78.5 KB, 1 views)
My System SpecsSystem Spec
13 Apr 2010   #8
YakSipper

Win7
 
 

If downclocking doesn't help....

First, I see you have the Bonjour service installed. I'd completely uninstall that. You can find the correct way for x64 by Googling.

Next if that doesn't help, I'd consider completely uninstalling Avast.

Regardless, type services.msc in the start menu search box and disable and stop AMD External Events Utility. If you don't use Homegroup, disable IP Helper service. Most techs also like to disable the Windows Search service but that's up to you, of course.
My System SpecsSystem Spec
13 Apr 2010   #9
Lach434

Windows 7
 
 

completed all you stated still locking :|
My System SpecsSystem Spec
13 Apr 2010   #10
YakSipper

Win7
 
 

You could try typing msconfig in the start menu then hitting enter. Go to the startup tab and check the box for disable all. Then hit ok, then reboot. Then test it out. If it doesn't help, go back and check the box to enable all so it's put back like it was.

If no go, visit your motherboard manufacturer's website. Download and install the latest chipset drivers.
My System SpecsSystem Spec
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 System lockup!! Gahhh




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