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Windows 7: Intellipoint Software Incompatible With Win 7

04 May 2010   #11
ups4

Windows 7 Ultimate 32 Bit
 
 

Well, I thought I'd give everyone an update.

This problem has been resolved finally.
I downloaded/installed a program called Unlocker which unlocked the permission problem when trying to delete the old Intellipoint software. Once the old junk was gone, I was able to install the new Intellipoint software ver. 7.1 and it went perfectly. The mouse works fine with all the bells and whistles now.

Thanks to everyone for their suggestions and help.

Paul


My System SpecsSystem Spec
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21 Dec 2010   #12
newbiechaya

Windows 7 Home Premium 64bit
 
 
Intellipoint/Intellitype Installation Error

I am having the exact same problem on a brand new machine, I am sure this was a clean install. I have tried all the same things with no luck and so fa,r I have no found anyone that has a resolution. There are no older versions of Intellipoint/type on installed on my machine. I have tried the 7.1 that came with the wireless desktop 3000 and installed version 8 from Microsoft.
My System SpecsSystem Spec
22 Dec 2010   #13
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by newbiechaya View Post
I have no found anyone that has a resolution. There are no older versions of Intellipoint/type on installed on my machine. I have tried the 7.1 that came with the wireless desktop 3000 and installed version 8 from Microsoft.
Sorry but your statement is a little confusing.

Do you or don't you have Intellipoint installed? Which version? Since you have a 64-bit OS, you need the 64-bit software: Get it from Microsoft here - Microsoft Mouse and Keyboard Hardware - Download Software. They are for the Wireless 3000.

Quote   Quote: Originally Posted by newbiechaya View Post
I have tried the 7.1 that came with the wireless desktop 3000 and installed version 8 from Microsoft.
My System SpecsSystem Spec
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22 Dec 2010   #14
newbiechaya

Windows 7 Home Premium 64bit
 
 

Do you or don't you have Intellipoint installed? Which version? Since you have a 64-bit OS, you need the 64-bit software: Get it from Microsoft here - Microsoft Mouse and Keyboard Hardware - Download Software. They are for the Wireless 3000.

I have the 64bit intellipoint and intellitype softwtware downladed, but cannot get it to install. I have IPx64_1033_8.0.225.0 and ITPx64_1033_8.0.225.0. They both bomb with the following error code 1603.
My System SpecsSystem Spec
22 Dec 2010   #15
sygnus21

Windows 10 Pro
 
 

Have you tried or seen this....

Quote:
When you install the software, the "unable to install a required component" message appears

When you install the IntelliPoint software, you may receive a message saying that Setup was unable to install a required component. If Setup is unable to install the following components, follow the relevant instructions:
  • MSXML. On the installation CD, go to the Prereq\MSXML folder, open the folder for your processor type (32-bit or 64-bit), and then run the MSI file.
  • The MSXML update patch. On the installation CD, go to the Prereq\MSXML folder, open the folder for your processor type (32-bit or 64-bit), and then run the EXE file.
  • Windows Application Error Reporting. On the installation CD, go to the Prereq\Watson folder, open the folder for your processor type (32-bit or 64-bit), and then run the MSI file.
  • Windows Installer. On the installation CD, go to the Prereq\WindowsInstaller3.1v2\x86 folder, and then run the EXE file.
If you still receive an error, you may have a problem with the component itself that you must resolve before you can install your device software. For more information, see http://support.microsoft.com.
Microsoft IntelliPoint Readme and Release Notes
My System SpecsSystem Spec
22 Dec 2010   #16
newbiechaya

Windows 7 Home Premium 64bit
 
 

Yes, I saw that and had hoped my problem was solved. I went right down the list and still am stuck.
My System SpecsSystem Spec
22 Dec 2010   #17
sygnus21

Windows 10 Pro
 
 

Can you post a screen shot of the error you're getting?
My System SpecsSystem Spec
22 Dec 2010   #18
newbiechaya

Windows 7 Home Premium 64bit
 
 

I attached the screen shot.

Thanks


Attached Thumbnails
Intellipoint Software Incompatible With Win 7-tbshotintelli.png  
My System SpecsSystem Spec
22 Dec 2010   #19
sygnus21

Windows 10 Pro
 
 

OK, double check the Keyboard to make sure you're installing the on the correct model for the drivers.

If I'm not mistaken, when you install the drivers, you're asked to choose the keyboard/mouse you're using? If so, make sure you're choosing the right one.

ANd to be sure.... you said this was a Desktop 3000? Is the American of some other?
My System SpecsSystem Spec
22 Dec 2010   #20
Punkster

Windows 7 Ultimate SP1 (64-bit)
 
 

OHHHH!! i DO NOT like M$'s Wireless Desktops! yesterday i bought one (M$ Wireless Optical Desktop 2000) today, i went back to the store where i bought it for store credit.. didn't like it AT ALL! i couldn't move my keyboard to my lap because it doesn't work, same with the mouse.. i couldn't move the receptor too far away from my 5 level desk because the entire set didn't work.. ended up using the credit store to buy a USB Keyboard and a USB Laser Mouse... i'm happy again hehe

EDIT: Oh i didn't say what i came here to say.. hehe... IntelliPoint and IntelliType Pro are definitely a PITA to install, both programs gave me like 20 errors on Windows Update, ended up using M$'s HID Driver..
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 Intellipoint Software Incompatible With Win 7




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