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Windows 7: Sony Vaio webcam driver - need help

03 Jul 2010   #11

Windows 7 Ultimate 32bits

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by aboriani View Post
I`ve downloaded both softwares available on Sony eSupport site. Same result... the green led lights, but the screen stays black. I`ve tried to run 2 different programs at the same time using the webcam, just to be sure, and i obviously recevied the message saying the webcam was already in use by another software.

Reinstalling the driver didnt worked too... did that about 300 times already :)

Sony doesnt provide drivers for Win7. All they say is Win7 come already with the necessary drivers.

My guess right now is that something else may be messed up, like chipset drivers, or something similar. Device manager shows 2 items with a notification icon: "Unkown Device" (ID: ACPI\SNY5001 *SNY5001) (read somewhere on the web that this is a device for the upper keys like volume, stop, etc...) and "Mass Storage Controller" (guess its the SD card reader, but i dont care about it right now).

Im counting on you guys! help!!
Everything on this page is for windows 7,

Sony eSupport - VGN-FZ4000 - Software Updates & Drivers

It sounds like this ID: ACPI\SNY5001 *SNY5001 is the function keys.

Do you have all your updates via windows update?

Have you got this installed?

Sony eSupport - VGN-FZ4000 - Software Updates & Drivers

Also what about the "VAIO Camera Capture Utility software" ,

did you see if that was on your system?
Yes, but i was talking about the camera drivers :P... on sony website there are only 2 softwares, none of them containing drivers...

Right now im downloading the VAIO update software, will let u know if it work. (download is veeeeery slow)

My System SpecsSystem Spec
03 Jul 2010   #12

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Good idea, you'll probably get a bunch of updates through that.

How about some of those other questions, windows update,

VAIO Camera Capture Utility software, any answers on those?

Keep us posted.
My System SpecsSystem Spec
25 Jan 2011   #13

windows 7 home premium 64bit

this might be late but i had the same screen with green light when shown a torch light or any light. i have visual arcsoft( i dont know what u have) if u havent fixed it yet. here's how i did it :

1. open your webcam icon
2. on the top right click on webcam settings or Ctrl+W
3. press default near the bottom of the box that appears.
4. then click on camera control tab on the top of the box.
5. Then press default>Apply>then OK!

yep this worked for me. hope this works for u
My System SpecsSystem Spec

28 Jan 2011   #14

Windows 7 ultimate 64 bit / XP Home sp3

Welcome to Seven forums.

As a last resort you can als go to device manager>click on the device>properties>details tab>drop down menu>hardware id> Copy and paste the hardware ID string and we can use it to lok for a suitable 64bit driver.
Thanks. Fabe
My System SpecsSystem Spec

 Sony Vaio webcam driver - need help

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