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Windows 7: New driver wont install

05 Jul 2010   #1
carly123

Windows 7 32-bit
 
 
New driver wont install

Hi...I was searching for some solutions in the internet when i found you r site.Few days ago I installed win 7 on my hp laptop,which previously had win vista installed on it.Installed all drivers and everything semeed to work fine.I started geting a bsod ,and figured out that i installed the wrong display driver.Booted up in safe mode and uninstalled it.After booting up in normal mode windows installed the standard VGA graphic adapter.When I tried to open a game a pop up appeared saying either 3d acceleration is not enabled or I need to update my display drivers.Went to device manager right click on standard VGA graphic adapter->update driver->windows said the best driver is already installed.So i downloaded the newest display driver from nvidia(the right one).Runed it and then it asked me to restart my laptop,what i did.But after booting up ive got a bsod.Laptop restarts and I run it in safe mode,uninstall the newly installed driver and kabom windows boots up normaly.Here are my pc specs:
Operating system:Windows 7 Ultimate 32-bit(6.1,build7600)
System manufacturer:Hewlett-Packard
System model:HP pavilion dv9700 Notebook PC
BIOS:PhoenixBIOS 4.0 Release 6.1
Processor:AMD Turion(tm)64 X2 Mobile Technology TL-60(2CPUs),2.0GHz
Memory:3072 RAM
Page file:731MB used,5410 available
DirectX ver.irectX 11
Graphic card:Nvidia GeForce 8400m
P.S. For some reason Im not able to see my graphic card in the dxdiag toll under the display TAB
Thanks in advance
Here are the error codes:




Attached Files
File Type: rar 070310-18876-01.rar (27.1 KB, 16 views)
File Type: rar Bsod.rar (309 Bytes, 6 views)
My System SpecsSystem Spec
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05 Jul 2010   #2
electrotune1200

Windows 8 Pro
 
 

Hmm...

Is this the driver you tried installing?
NVIDIA DRIVERS 257.21 WHQL
My System SpecsSystem Spec
05 Jul 2010   #3
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi carly

Welcome to Seven Forums
Could you check that you downloaded the drivers for the mobile version of the video card?
Just checked the Nvidia site and this is the link to the most current driver for your card

Regards
My System SpecsSystem Spec
.

05 Jul 2010   #4
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Lol - Electro posted the link above

Thanks Electro
My System SpecsSystem Spec
05 Jul 2010   #5
electrotune1200

Windows 8 Pro
 
 

also...

After uninstalling the driver? Does a driver appear in Windows Updates?
My System SpecsSystem Spec
05 Jul 2010   #6
electrotune1200

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by Lomai View Post
Lol - Electro posted the link above

Thanks Electro
No worries Lomai
My System SpecsSystem Spec
05 Jul 2010   #7
carly123

Windows 7 32-bit
 
 

Hey,tnx for you r quick replies I have downloaded the newest driver 257.21 for the mobile version double checked it..lol
My System SpecsSystem Spec
05 Jul 2010   #8
carly123

Windows 7 32-bit
 
 

Quote   Quote: Originally Posted by electrotune1200 View Post
also...

After uninstalling the driver? Does a driver appear in Windows Updates?
Yes downloaded that one too didnt work either,after restarting i got a bsod
My System SpecsSystem Spec
05 Jul 2010   #9
Tews

64-bit Windows 8.1 Pro
 
 

We need the actual .dmp file for analysis ... [1 - Novice] How to ask for help with a BSOD problem
My System SpecsSystem Spec
05 Jul 2010   #10
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi carly

Have a look at this vid.
Could not locate any windows 7 driver on the HP website.
Also try downloading the driver (this version is for Vista) from this link for your video-card - you will need to completely uninstall the current Nvidia driver on your laptop and try installing this downloaded driver in compatibility mode - refer to this Seven Forums Tutorial

Hope this helps
My System SpecsSystem Spec
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 New driver wont install




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