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Windows 7: Trouble Installing PCTV HD Pro Stick (801e) .INF not supported

19 Jul 2010   #1
LatinHacker

Windows 7 Ultimate 64-Bit
 
 
Trouble Installing PCTV HD Pro Stick (801e) .INF not supported

I am having trouble installing the item mentioned above. I have downloaded the drivers, and at first i did not know what to do with them. But i learned that i had to right click and click install. I have done this, but i have an error. "The INF file you selected does not support this method of installation". I have no clue as to whether or not it is for x64, or x86, but i am running x64 Ultimate as you can see. And the files are located on my desktop.


My System SpecsSystem Spec
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19 Jul 2010   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi latinhacker , the drivers must be installed from device manager it is the only way to install a .inf in windows7 , have a read of this article Driver Update Windows 7 - How to Update Drivers in Windows 7 - Device Driver Update i will not post the drivers for you as you already have them
My System SpecsSystem Spec
19 Jul 2010   #3
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What driver are you using? See this page, it has download links for the drivers as well as install instructions.

Driver
My System SpecsSystem Spec
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19 Jul 2010   #4
LatinHacker

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by pebbly View Post
hi latinhacker , the drivers must be installed from device manager it is the only way to install a .inf in windows7 , have a read of this article Driver Update Windows 7 - How to Update Drivers in Windows 7 - Device Driver Update i will not post the drivers for you as you already have them
Thanks for the link. But a little question. Would i find it under USB controllers, other devices, or in another tab? Or is there a name i should be looking for?

Quote   Quote: Originally Posted by Bill2 View Post
What driver are you using? See this page, it has download links for the drivers as well as install instructions.

Driver
Thanks for the link, but i downloaded the one i needed from this exact page!
My System SpecsSystem Spec
19 Jul 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hmm...that same page also has these instructions.

Quote:
How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.
My System SpecsSystem Spec
19 Jul 2010   #6
LatinHacker

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Hmm...that same page also has these instructions.

Quote:
How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.
Oh, well i looked under sound, video and games, and i couldnt find anything other than High def audio device, and my Realtek audio device.
My System SpecsSystem Spec
19 Jul 2010   #7
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by LatinHacker View Post
Quote   Quote: Originally Posted by Bill2 View Post
Hmm...that same page also has these instructions.

Quote:
How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.
Oh, well i looked under sound, video and games, and i couldnt find anything other than High def audio device, and my Realtek audio device.
LatinHacker, have a look in device manager for "unknown devices" with a triangle with an "!" in it
My System SpecsSystem Spec
19 Jul 2010   #8
LatinHacker

Windows 7 Ultimate 64-Bit
 
 

Ignore my last comment. I just had to place it in a different USB. Now i am installing it. I will report on how that goes.

EDIT:

I got it working! Thanks for the help everyone! If someone could be so kindly to lock this thread. I wouldn't want people posting "i still haz dem problems. can anyone helpz!?!". Thanks
My System SpecsSystem Spec
20 Jul 2010   #9
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by LatinHacker View Post
Ignore my last comment. I just had to place it in a different USB. Now i am installing it. I will report on how that goes.

EDIT:

I got it working! Thanks for the help everyone! If someone could be so kindly to lock this thread. I wouldn't want people posting "i still haz dem problems. can anyone helpz!?!". Thanks

Glad we were able to help you LatinHacker, I will ask for the thread to be marked solved for you
My System SpecsSystem Spec
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 Trouble Installing PCTV HD Pro Stick (801e) .INF not supported




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