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Windows 7: I can not register my mark on DIGITALPERSONA 2.0

23 Jul 2010   #1
braian123

Windows 7
 
 
I can not register my mark on DIGITALPERSONA 2.0

good morning:
I have a consulate on the fingerprint reader (fringerprint) from microsoft in windows 7:

I comment, install digitalpersona 2.0 to perfection but when I enter the program
to register my fingerprints did not detect any trace and I get a little sign at the bottom right with a question mark.

here is a picture of the error:




I would be very helpful if you tell me how to solve the problem
from already thank you very much!


My System SpecsSystem Spec
.
27 Jul 2010   #2
braian123

Windows 7
 
 

help!!!
My System SpecsSystem Spec
27 Jul 2010   #3
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi braian123, sorry for the delay in your post being answered , try these drivers Digital Persona Fingerprint Reader Software HP HDX X16T-1100 CTO Premium Notebook PC - HP Customer Care (United States - English) you must use the vista drivers , install them in compatibility mode Compatibility Mode alot of people have not been able to get it working using win7 drivers but have had success with the vista drivers, hope this helps you
My System SpecsSystem Spec
.

27 Jul 2010   #4
braian123

Windows 7
 
 

Thanks, the tutorial is done perfect and the program I walk.
My problem is I will not let me record the mark on the program.
I get this screen:



thank you very much!
My System SpecsSystem Spec
28 Jul 2010   #5
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi Braian try this tutorial Title it may help you
My System SpecsSystem Spec
28 Jul 2010   #6
braian123

Windows 7
 
 

thanks but the error continues. the program does not register the mark. it is as if the reader did not detect. but windows recognizes it and the light is on.
My System SpecsSystem Spec
29 Jul 2010   #7
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by braian123 View Post
thanks but the error continues. the program does not register the mark. it is as if the reader did not detect. but windows recognizes it and the light is on.
braian123, is the fingerprint reader inbuilt into the laptop or is it a USB device ,if so can you tell us the manufacturer/model we may be able to help you better if we have all the relevant information
My System SpecsSystem Spec
30 Jul 2010   #8
braian123

Windows 7
 
 

thanks already resolved. the only way was reinstalling windows again.
thank you very much.
My System SpecsSystem Spec
31 Jul 2010   #9
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by braian123 View Post
thanks already resolved. the only way was reinstalling windows again.
thank you very much.

Sorry we were unable to help you, but glad you solved the problem and reported back
My System SpecsSystem Spec
Reply

 I can not register my mark on DIGITALPERSONA 2.0




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