diner dash 5-boom collectors edition

I just installed dd5-boom collectors edition. when i run the game, i get to select gender, then it comes to a gift screen, and a level gets to start. As soon as i click the play button game crashes and i get message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Diner_Dash_5-Boom_Collectors_Edition.exe
Application Version: 1.0.1.262
Application Timestamp: 4b743fbc
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: ffff06fb
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 5146
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

any suggestions please?

Those BigFish games aren't always known for their stability.
Try running it in Compatibility mode for XP
Compatibility Mode

-DG

Have you updated your directx files?

5 - Update your Direct X files - Contrary to popular belief, just because Windows 7 is DX11 capable doesn’t mean it has the latest DX9 files!!! Most game issues can be fixed by simply updating the DX files.

From my Tips on Troubleshooting Game Issues

And XP Mode for Windows does not support 3D gaming so....

compability thing does not help. DX is up to date, i tried other forums, updated shockwave player and is working now. appreciate your help though, thank you very much :)

Happy to hear you got it working. Thanks for letting us know.