New
#11
Checked that already, and have already been on the phone with customer support with EA to boot. Their stance on the matter is that it is Microsoft's problem, and they can do nothing to fix it.
Already tried all that months ago, none of it worked. I had to check to make sure the EA patch was safe to begin with (they have released patches that have disabled the game before), but nothing.
The error message remains the same, DirectX 9.0c cannot be found on my system. I must install it first. Even though, according to Microsoft, I already have it. The only solution I found online was to manually strip DirectX from my system (not a simple task, and usually ends badly no matter how experienced the person doing it is), and start installing DirectX manually from version 9 onward.