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Windows 7: Explorer not responding with Starcraft 2

17 Jul 2011   #1
geared

windows 7 Home Premium 64-bit
 
 
Explorer not responding with Starcraft 2

Hi All,

I've been having a lot of trouble with Starcraft 2 running on computer at the moment I'm using windows 7 64 bit. Whenever I minimise Starcraft explorer is not responding and needs to restart.

I've tried running in safe mode and removing all the programs on startup so I'm pretty sure it's not a conflict. I've tried repairing the program nothing seems to work. The strange thing is I used to be able to minismise and come back all the time without a problem this has only recently started to happen.

Any further tips you guys could give?

many thanks
Peter


My System SpecsSystem Spec
.
17 Jul 2011   #2
ace9062

windows7 home premium
 
 

the problem may be solved if you change your power option to high performance
My System SpecsSystem Spec
17 Jul 2011   #3
SlasherIT

Ubuntu 12.10
 
 

@ace9062 - Nope, that won't help...

Hi geared, welcome to Seven Forums.

Could you please fill in your system specs to the best of your ability so that I may help you.
My System SpecsSystem Spec
.

19 Jul 2011   #4
geared

windows 7 Home Premium 64-bit
 
 

Hi thanks,

Yes you were right I'm already playing on high performance. I've tried lowering the priority of the game and other applications I'm using in the hope that it would help but hasn't. I also ran SFC /SCANNOW but that didn't find any issues.

OK so the specs of my laptop are.

Toshiba satellite Pro L650

intel core i5 cpu m 430 @ 2.27GHz 2.217GHz
4GB RAM
64bit
Windows 7

Sorry what other info would you like?

many thanks
Peter
My System SpecsSystem Spec
19 Jul 2011   #5
SlasherIT

Ubuntu 12.10
 
 

Could you tell me what GPU (graphics card) your laptop has? You can use Speccy Speccy - System Information - Free Download to find what GPU you have if you don't know.
My System SpecsSystem Spec
19 Jul 2011   #6
geared

windows 7 Home Premium 64-bit
 
 

hey yes i've got the intel HD graphics card with 1696mb memory.

many thanks
Peter
My System SpecsSystem Spec
19 Jul 2011   #7
SlasherIT

Ubuntu 12.10
 
 

Use the Intel Driver Update Utility Intel® Driver Update Utility to find new updated drivers for your Intel Graphics, and update them.
My System SpecsSystem Spec
20 Jul 2011   #8
geared

windows 7 Home Premium 64-bit
 
 

hey I tried it but it says that I have a custom toshiba driver so it can't update it. I went onto the toshiba website and there aren't any updates available for my model. Is there anything else I can try? Does it really matter if I download a non-specific driver update?
My System SpecsSystem Spec
20 Jul 2011   #9
SlasherIT

Ubuntu 12.10
 
 

Just leave the Intel driver as it is. We'll try some other stuff first, but if those won't fix it, then we'll try re-installing the Intel drivers.

Could you update DirectX: Download Details - Microsoft Download Center - DirectX End-User Runtime
My System SpecsSystem Spec
21 Jul 2011   #10
geared

windows 7 Home Premium 64-bit
 
 

Cool thanks have installed now. By the way thanks for your help really appreciate it

Still not working though
My System SpecsSystem Spec
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 Explorer not responding with Starcraft 2




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