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Windows 7: Shockwave games wont run on Windows 7 Ultimate

23 Jul 2011   #11

Windows 7 Home Premium x64

Yup, you pretty much described a clean install perfectly

Now, since I've re-read all the previous posts, there is one last thing I might suggest:

Right click on a game you wish to play (the .exe file or shortcut on the desktop)
Go to Properties
Go to Compatibility tab
Check "disable desktop composition"
Check "run this program as an administrator" (just in case)

If it doesn't work, try checking Compatibility mode and choose either Vista or XP from the list below. Here's an example of what I mean:

Shockwave games wont run on Windows 7 Ultimate-comptab.jpg

Not sure if that'll do it, but it may just be worth a shot.

My System SpecsSystem Spec
23 Jul 2011   #12

Windows 7 Ultimate 32bit


haha yeah, i use the term 'update' fairly loosely. i realize this can be misleading. the manner of the OS change was something i didnt calculate when assessing this situation and recalling that unstable transition not too long ago reminds me of the issues we had to deal with, both during and for a short time after. its been a while since and 7 has been running quite beautifully, so i didnt think to make that connection xD

anyway, running as admin and changing compatibility modes is actually something i used very recently when i had issues with Raptor: Call of the Shadows! so im quite familiar with it and use it regularly (usually checking 'run as admin' fixes it).

'run as admin' didnt change anything :L HOWEVER, when i checked 'disable desktop composition' (never tried checking this box before) and ran it in compatibility mode for Vista, XP (i tried both service pack 2 and 3) SOMETHING happened! the screen blinked and blacked out for a split second, then went back to normal. there were a few black spaces left but refreshing the desktop and moving my windows got rid of them.

sorry to say, but thats all i got xD

ps: i tried with all the compatibility modes i have available, and the only thing that would change is the duration of the black screen, and the number of times my screen would blink...
My System SpecsSystem Spec
23 Jul 2011   #13

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04

Quote   Quote: Originally Posted by SlasherIT View Post
Updating DirectX won't really help as its using the Shockwave runtime, not DirectX, but updating it won't hurt.
I know, but it's a start.

Quote   Quote: Originally Posted by wr0ngf00t4ward View Post
however, i had a bit of a problem figuring out how much RAM i have:
Hit Win+Pause Break/Pause and that should tell you how much memory you have. Look at the screenshot if you need help.

Shockwave games wont run on Windows 7 Ultimate-capture.png

Also try uninstalling and then installing Shockwave.
Games | FREE Online Games & Download Games | Play Games on Shockwave

Could you also try opening Firefox and playing a flash game? This game for example. If you don't have Firefox, download it from one of the links below.
Get More From Your Firefox
Mozilla Firefox - Free software downloads and software reviews - CNET

My System SpecsSystem Spec

24 Jul 2011   #14

Windows 7 Ultimate 32bit

just had an interesting discovery!

after a quick call to my boyfriend, he confirmed that i should have 3GBs of RAM. he then suggested i boot with each stick separately to figure out which stick was which (the labels on the stick dont have the RAM capacity, wtf?!) and then putting the larger stick (1.87GB) in the first slot and the smaller stick (875MB) in the next slot. NOW im getting a 2.87GB RAM reading. interesting how switching slots made that difference... and i actually feel quite foolish for not noticing this before! does that mean my extra RAM wasnt being used all this time?!

sadly, this did not change the situation with the game :L


uninstalling/reinstalling Shockwave didnt make a difference, sadly :L

also, that game, and several other browser games work fine. in both Google Chrome (which i use most often) and Firefox i have no problems.

Attached Thumbnails
Shockwave games wont run on Windows 7 Ultimate-ramramram.jpg  
My System SpecsSystem Spec
24 Jul 2011   #15

Windows 7 Ultimate 32bit

just thought id throw in a few more words before shutting down for the night (holy crap, its 1AM!!!)

ive been forum diving all day and it seems this issue is not new, nor has it been resolved in many cases.

the users afflicted range from Windows 7 users, XP users, Vista users to Windows '98 users. they are also getting this error with other download games from BigFish and other sites.

there are also a range of users who say that they only experience this issue on one OS and not on another OS. one person i spoke with said that their Windows 7 machine works fine but the laptop running Vista was getting the error. from my own personal experience, i didnt have this problem until getting Windows 7, and my moms laptop currently running Vista Home Premium also has no issues.

i found this interesting solution on one forum, and while it has worked for a few people, its not solved my issue:

Shockwave games wont run on Windows 7 Ultimate-untitled.jpg

actually for me, this was already set that way and i made no changes :P

i tried downloading games from BigFish. the games download fine, and the game manager installs and opens ok. the game manager then downloads and installs the games, which finishes ok. however, when the game manager says its in the activation process this error pops up, and pops up repeatedly (even when one error window is still open):

Shockwave games wont run on Windows 7 Ultimate-bigfish.jpg

i wait for the activation process to finish and when the 'play now' option appears and i click it, the same error appears, and the game will not play:

Shockwave games wont run on Windows 7 Ultimate-bigfish2.jpg

sorry if im being redundant, i just want to cover all the bases.

i have contacted Shockwave. the solutions they replied with are just reiterations of everything you guys have suggested. their last email simply said that this issue has not been solved and they dont know when they can get around to fixing it...

i also want to clarify that its not the browser games im having difficulty with. i have no issues loading games or anything in my internet browsers. its the games downloaded, install onto my computer and run from my games folder that are being troublesome.

so in summary, i have tried uninstalling and reinstalling DirectX, Shockwave, Flash and the games in question. i have tried running the games as administrator and i have tried running them in several compatibility modes. and most recently, i tried the DEP setting above (actually didnt change anything but its worth mentioning).

while some folks in the forums i have visited have found these methods to successfully solve their problems, other threads merely die out with no resolution. i understand that if this issue has no real solution at this time, that it cant be helped. i wont give up, it just means ill have to find ways around it by using other machines and occasionally trying again with mine.

in the case that this thread does die, i just want to thank you guys for your help! youve been really understanding and patient with me (some people on forums are just plain mean </3) and i really appreciate it!

My System SpecsSystem Spec
24 Jul 2011   #16

Windows 7 Home Premium x64

Don't worry, as long as you post back with your discoveries, the thread won't die, there will always be someone to reply

Now I am thinking that, since running Shockwave in a web browser works fine, that the issue may be with the BigFish download manager instead of the game. Now some of aforementioned methods (such as running the app as admin) applies to the download manager, too; not that I want to waste your time or anything, but it might be worth something using some of the compatibility tab options on the download manager itself.
My System SpecsSystem Spec
24 Jul 2011   #17

Ubuntu 12.10

GPU= Graphics Card. You have an AMD graphics card, so go check for the latest update here: AMD Graphics Drivers & Software

Also, a solution to this, (albeit a bit drastic) is to completely start fresh and install Windows 7 again. You most likely won't need to do this, but if all our suggestions don't help, this would be the most likely solution to work...
My System SpecsSystem Spec
24 Jul 2011   #18

Windows 7 Ultimate 32bit


yeah, im keeping my eyes out on here and several other forums for solutions. if/when i find one i will surely post it here to end the thread, and also to share for anyone who has the same issues

i found out that even though the Bigfish game shortcuts on the desktop open the game manager (supposed to, all i get is errors on mine), right clicking on them to get to the properties doesnt yield the same options as right clicking on the Shockwave games:

Shockwave games wont run on Windows 7 Ultimate-properties.jpg

meaning i cant change compatibility modes. i did find the Bigfish Game Manager, as you suggested, and fiddled with those options with no luck. the game manager will open and show me the games, but when i try to play them its back to square one.


i went there and got the driver... i dont notice a difference between the new one and the one i had but it installed ok and everything. still no go, though :L

restarting fresh with 7 is something i considered. i wouldnt want to go that far just to get a game running. if it were a program i needed to work with for school or work then yeah, but a game can be done without. so for now, that option stays open.

My System SpecsSystem Spec
25 Jul 2011   #19

Ubuntu 12.10

Applying compatibility mode's to the Bigfish Manager will actually do nothing to help run the game any better, as all the Bigfish Manager does is launch the games.

My System SpecsSystem Spec
25 Jul 2011   #20

Windows 7 Ultimate 32bit

yeah, i didnt think so. but everything is worth trying at this point. theres no way to use compatibility mode on the games themselves either... :L
My System SpecsSystem Spec

 Shockwave games wont run on Windows 7 Ultimate

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