My Game won't install because I have a DirectX problem please help!

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  1. Posts : 76
    Windows 7 Ultimate x64
    Thread Starter
       #11

    One more thing. AMD reports that I have the latest driver for my graphics card.
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  2. Posts : 761
    Windows 2000 5.0 Build 2195
       #12

    Forgot to ask; was this the redist you tried installing? Download Details - Microsoft Download Center - DirectX Redist (June 2010)
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  3. Posts : 76
    Windows 7 Ultimate x64
    Thread Starter
       #13

    yes directx_Jun2010_redist and also dxwebsetup
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  4. Posts : 761
    Windows 2000 5.0 Build 2195
       #14

    Marshall Moore, there's a DirectX.log under C:\Windows too. Can you post that log please? Thank you.
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  5. Posts : 7,683
    Windows 10 Pro
       #15

    Marshall Moore said:
    5) Downloaded a program called DirectX Happy Uninstall (this software claims it can fix my issue however I must purchase the program) I've been around long enough to know that route may work or it may not.
    6) I searched and found articles on how to manually install missing DirectX files.
    Did you actually run this program? If so, it might have hosed your DX files even further. My suggestion is if all else fails to first run a sfc - SFC /SCANNOW Command - System File Checker. If that doesn't work you can try a Repair Install

    Either way you go make sure you backup your critical files.

    Also according to this - Windows 7 Compatibility for Madden NFL 08: EA. Drivers, Updates, Downloads the game is comaptible with Windows 7 so.....
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  6. Posts : 76
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Here are both log files


    Here are both log files
    My Game won't install because I have a DirectX problem please help! Attached Files
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  7. Posts : 761
    Windows 2000 5.0 Build 2195
       #17

    sygnus21 said:
    If that doesn't work you can try a Repair Install

    Either way you go make sure you backup your critical files.
    After much deliberation and research on my part, I am about to conclude the same. I can't pinpoint where the exact problem is for sure as I failed in every way to try to replicate it.

    However, before you go to that extreme, I would like to suggest the following based on your log file.

    You see, your log ends with this error:
    Code:
    10/26/11 14:46:36: dxupdate: CMDXCheck::IsAssemblyInUse(): GetAssemblyList() failed, error = 0x80070005.
    What's supposed to happen would look like this, based on my own log file:
    Code:
    10/27/11 10:58:41: dxupdate: CMDXCheck::IsAssemblyInUse(): Microsoft.DirectX.AudioVideoPlayback:1.0.2902.0:31bf3856ad364e35 is not locked.
    10/27/11 10:58:41: dxupdate: IsTargetFileInUse(): C:\Windows\Microsoft.NET\DirectX for Managed Code\1.0.2902.0\Microsoft.DirectX.AudioVideoPlayback.dll is not locked.
    I suggest that you:
    1. Update/Repair/Reinstall .NET by using Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer)

    2. Check if you can access C:\Windows\Microsoft.NET and its subfolders. You should be able to.

    3. Have the following Registry entries in [HKLM\Software\Wow6432Node\Microsoft\.NETFramework\AssemblyFolders\]



    4. Rename "C:\Windows\Microsoft.NET\DirectX for Managed Code" to something like "DirectX for Managed Codea" (<-Added an "a" in the end. This will serve as a backup). This will prompt the DirectX updater to redownload the folder along with the files.

    If it fails, then I can't think of anything else except to do sygnus21's advice of a repair install.
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  8. Posts : 7,683
    Windows 10 Pro
       #18

    Actually I would try the SFC first, then do the repiar install if SFC doesn't work.

    SFC /SCANNOW Command - System File Checker
    The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed, or damaged versions with the correct versions if possible.
    Repair Install
    Do a Repair installation if:
    • A System Restore did not help fix your Windows 7.
    • There is no other easier option left that can fix your Windows 7.
    • You DO NOT want to do a Clean reinstall of Windows 7.
    • You DO want to preserve your user accounts, data, programs, and system drivers.
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