I need help with a game installation


  1. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
       New #1

    I need help with a game installation


    Hello fellow Windows 7 users, i need major help with something!

    I have Sims 3 and the game will not install, it keeps saying this:

    "There was an error during startup. Please see the Log for more details".

    I do not know what the Log is, and I do not know why it keeps coming up with the error... PLEASE HELP!!!
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  3. Squid
    Posts : 193
    Windows 7 Home Premium x64 SP1
       New #2

    Hi BlackSparrow. Maybe this will help?
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  4. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
    Thread Starter
       New #3

    OK, i got the updates for EA Download Manager, AND Origin, so i am now installing the game... OK, it's working now! Thank you so much Mr. Squid!!!

    Edit: OK, i did work for Sims 3, but i just installed World Adventures expansion and it's at it again, i did what it said on the post you put in Mr. Squid and it will not work still.
    Last edited by BlackSparrow; 10 Mar 2012 at 03:55.
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  6. Squid
    Posts : 193
    Windows 7 Home Premium x64 SP1
       New #4

    What type of error are you getting? Also, please fill in your system specs.
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  7. sjc1138
    Posts : 133
    Windows 7 Home Premium 64-bit Service Pack 1 / Ubuntu 12.10 64-bit
       New #5

    BlackSparrow said:
    OK, i got the updates for EA Download Manager, AND Origin, so i am now installing the game... OK, it's working now! Thank you so much Mr. Squid!!!

    Edit: OK, i did work for Sims 3, but i just installed World Adventures expansion and it's at it again, i did what it said on the post you put in Mr. Squid and it will not work still.
    I have both of these and they work just fine. Have you installed all available Windows updates? I have Service Pack 1, so if you haven't already, install that.
      My Computer
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  8. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
    Thread Starter
       New #6

    sjc1138 said:
    BlackSparrow said:
    OK, i got the updates for EA Download Manager, AND Origin, so i am now installing the game... OK, it's working now! Thank you so much Mr. Squid!!!

    Edit: OK, i did work for Sims 3, but i just installed World Adventures expansion and it's at it again, i did what it said on the post you put in Mr. Squid and it will not work still.
    I have both of these and they work just fine. Have you installed all available Windows updates? I have Service Pack 1, so if you haven't already, install that.
    Yes, i have installed all the latest content, but it still comes up with the same error each and every time. It keeps on saying "There is an error during installation. Please see the Log for more details." Even when I installed both the games, it keeps coming up with it.
      My Computer
    Quote Quote

  10. sjc1138
    Posts : 133
    Windows 7 Home Premium 64-bit Service Pack 1 / Ubuntu 12.10 64-bit
       New #7

    BlackSparrow said:
    sjc1138 said:
    BlackSparrow said:
    OK, i got the updates for EA Download Manager, AND Origin, so i am now installing the game... OK, it's working now! Thank you so much Mr. Squid!!!

    Edit: OK, i did work for Sims 3, but i just installed World Adventures expansion and it's at it again, i did what it said on the post you put in Mr. Squid and it will not work still.
    I have both of these and they work just fine. Have you installed all available Windows updates? I have Service Pack 1, so if you haven't already, install that.
    Yes, i have installed all the latest content, but it still comes up with the same error each and every time. It keeps on saying "There is an error during installation. Please see the Log for more details." Even when I installed both the games, it keeps coming up with it.
    What does the log say?
      My Computer
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  11. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
    Thread Starter
       New #8

    sjc1138 said:
    BlackSparrow said:
    sjc1138 said:
    I have both of these and they work just fine. Have you installed all available Windows updates? I have Service Pack 1, so if you haven't already, install that.
    Yes, i have installed all the latest content, but it still comes up with the same error each and every time. It keeps on saying "There is an error during installation. Please see the Log for more details." Even when I installed both the games, it keeps coming up with it.
    What does the log say?
    I do not know how to check the log
      My Computer
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  12. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
    Thread Starter
       New #9

    OK, i found out what the problem is. It seems that Sims 3 was not installed correctly, so I will uninstall it and install it again. After that, if it keeps coming up with the error, i'll edit this post and tell you.
      My Computer
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  13. BlackSparrow
    Posts : 2,241
    Windows 7 Professional 32-bit (6.1, Build 7600)
    Thread Starter
       New #10

    Seems that it keeps happening, i just finished patching the main Sims game to the latest (1.33), and it just keeps coming up with "There was an error during the startup. Please see the Log for more details".
      My Computer
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