Monitor standby/shutdown during most games

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    Sometimes, 0x116 results from an application or service conflict. Troubleshoot Application Conflicts by Performing a Clean Startup
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  2. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    still got the shutdown after trying those steps as well.
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  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    Check your memory.
    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
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  4. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    I'm pretty sure it's not the memory since I've just changed out my motherboard/cpu/memory a couple weeks ago and I was getting the error well before that. I'll run the test anyway just to cover bases though.
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  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Are you using any of the old RAM? Just want to make sure there is no mixing and matching of RAM.
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  6. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    No, I have two brand new 4 gig sticks of the same type.
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  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #17

    Alright, let us know how the Memtest86+ check goes. We'll try to proceed from there depending on the results.
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  8. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Looks like that's not it either, passed all tests successfully.
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  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #19

    That means there is a good chance the RAM is good, but it is not entirely ruled out as the culprit. Let's check for any driver conflicts.
    • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
      a. Backup your system and user files
      b. Create a system restore point
      c. If you do not have a Windows 7 DVD, Create a system repair disc
      d. In Windows 7:
      • Click the Start Menu
      • Type verifier in Search programs and files (do not hit enter)
      • Right click verifier and click Run as administrator
      • Put a tick in Create custom settings (for code developers) and click next
      • Put a tick in Select individual settings from a full list and click next
      • Set up the individual settings as in the image and click next
      • Put a tick in Select driver names from a list
      • Put a tick next to all non-Microsoft drivers.
      • Click Finish.
      • Restart your computer.


      If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

      Thanks to zigzag3143 for contributing to the Verifier steps.
      If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
      The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

      When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
      verifier /reset
      -> Restart your computer.



    Also, please upload your latest crash reports by following the https://www.sevenforums.com/crashes-d...tructions.html
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  10. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Finally starting to get results, 3 crash dumps.
    Monitor standby/shutdown during most games Attached Files
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