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Windows 7: Setup.exe unresponsive

04 Jul 2012   #1
cthayer

Windows 7 64 bit
 
 
Setup.exe unresponsive

I'm trying to install a game for my kid on a Windows 7 64-bit machine. It's an older game (copyright 1998), so I know it could just be out of support. But when I try to run setup, I get an administrator warning asking if I want to continue running the program. I click yes, and nothing happens. The disk doesn't even get scanned in the tray. Any help would be greatly appreciated.


My System SpecsSystem Spec
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04 Jul 2012   #2
solarmystic

Windows 7 x64 Professional SP1
 
 

Hello and welcome to the forums cthayer.

May I ask what the game is?

Could the installation media be faulty? Try checking it for scratches or any deformities..
My System SpecsSystem Spec
04 Jul 2012   #3
cthayer

Windows 7 64 bit
 
 

The game is Army Men, and it looks okay. Some small wear and tear, but no major scratching.
My System SpecsSystem Spec
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04 Jul 2012   #4
solarmystic

Windows 7 x64 Professional SP1
 
 

Okay then, could you try running the setup.exe in administrator mode with compatibility set for windows 98?

Right click on the setup.exe file|Properties|Compatibility Tab|Tick the box for Run this program in compatibility mode and a select Windows 98 from the drop box|and at the very bottom of the box tick the Run this program as an administrator|Apply|OK

Setup.exe unresponsive-capture.png

Next, try to disable any active anti-virus/malware software you have on the system for the duration of the installation; it may be interfering with the setup process. This is just temporary, you will of course need to re-enable protections after you're done installing the software.

Hope that helps!


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 Setup.exe unresponsive




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