Major Problem with Starcraft


  1. Smash
    Posts : 9
    Windows 7 Build 7100 32 Bit
       New #1

    Major Problem with Starcraft


    Running starcraft on a WIndows 7 7100 Build 32 Bit and it runs it with the messed up colors at loading screen when i make a single player game it works just fine, i can face computers, play campaign etc. When i connect to bnet and enter my pw/user name and enter a channel my monitor says "out of range" and about 3 seconds later i get blue screen and computer restarts. When i log back on windows i get this error message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7100.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 116
    BCP1: 8448C510
    BCP2: 8C41D56A
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7100
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\091509-17546-01.dmp
    C:\Users\Cevin\AppData\Local\Temp\WER-32046-0.sysdata.xml


    Also when i log into battle.net the text box where you type chat in has a grey outline on it and if needed i can post a s/s. Any help is greatly appreciated.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    go into c:\windows\minidump, zip the dump file (*.dmp) and using the attachment icon (shaped like a paperclip) upload it to us so we can debug it.

    Kene
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  4. Smash
    Posts : 9
    Windows 7 Build 7100 32 Bit
    Thread Starter
       New #3

    Getting this error when trying to zip it:

    File not found or no read permission
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  6. Smash
    Posts : 9
    Windows 7 Build 7100 32 Bit
    Thread Starter
       New #4

    090909-24875-01.zip
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  7. Freelancer852
    Posts : 138
    Windows 7 Professional SP1 64-bit
       New #5

    You can fix your messed up colors by killing explorer.exe while you're playing. And as a bonus you can expand your resolution if you have a monitor that's capable of an image larger than 640x480, check out the Resolution Expander that I've attached!

    StarCraft Resolution Expander 5.1.zip

    I bundled in a batch file that kills explorer.exe while you play, then lets you restart it after you're done!
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  8. Smash
    Posts : 9
    Windows 7 Build 7100 32 Bit
    Thread Starter
       New #6

    Freelancer852 said:
    You can fix your messed up colors by killing explorer.exe while you're playing. And as a bonus you can expand your resolution if you have a monitor that's capable of an image larger than 640x480, check out the Resolution Expander that I've attached!

    StarCraft Resolution Expander 5.1.zip

    I bundled in a batch file that kills explorer.exe while you play, then lets you restart it after you're done!
    Im getting error:

    "Unable to inject DLL" when i press any key to continue
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  10. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #7

    Smash said:
    090909-24875-01.zip
    Smash

    the dump you zip'ed was caused by atikndag.sys. this is part of the ati driver. It is probably not current. best bet update the ati driver. Let us know if you need help either updating or if it doesn't fix the problem.

    Ken

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\090909-24875-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7100 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
    Machine Name:
    Kernel base = 0x8280a000 PsLoadedModuleList = 0x82952810
    Debug session time: Wed Sep 9 11:39:41.768 2009 (GMT-4)
    System Uptime: 0 days 13:45:03.815
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........
    Loading User Symbols
    Loading unloaded module list
    .....
    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 81e98510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 8c23656a, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000002, Optional internal context dependent data.

    Debugging Details:
    ------------------

    *** WARNING: Unable to verify timestamp for dxgmms1.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

    FAULTING_MODULE: 8280a000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 49b5d039

    FAULTING_IP:
    atikmdag+1056a
    8c23656a 8bff mov edi,edi

    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

    CUSTOMER_CRASH_COUNT: 1

    BUGCHECK_STR: 0x116

    CURRENT_IRQL: 0

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8a699b74 8c70716c 00000116 81e98510 8c23656a nt+0xdbf28
    8a699b98 8c707f8b 8c23656a 00000000 00000002 dxgkrnl+0x8d16c
    8a699bbc 8c73792c 00000000 00000102 81fe1008 dxgkrnl+0x8df8b
    8a699c34 8c761a32 fffffcfb 003056d6 00000000 dxgmms1+0x692c
    8a699c5c 8c762153 00000000 00000000 00000000 dxgmms1+0x30a32
    8a699c98 8c73e8f0 8a699c90 8283ba3e 81fe1008 dxgmms1+0x31153
    8a699d28 8c7634b7 81fe1008 8283ba3e 81fe1008 dxgmms1+0xd8f0
    8a699d3c 8c763573 81fe1008 00000000 81fe6948 dxgmms1+0x324b7
    8a699d50 82a04bc3 81fe1008 91aaca09 00000000 dxgmms1+0x32573
    8a699d90 828c7e29 8c7634f4 81fe1008 00000000 nt+0x1fabc3
    00000000 00000000 00000000 00000000 00000000 nt+0xbde29


    STACK_COMMAND: .bugcheck ; kb

    FOLLOWUP_IP:
    atikmdag+1056a
    8c23656a 8bff mov edi,edi

    SYMBOL_NAME: atikmdag+1056a

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: atikmdag

    IMAGE_NAME: atikmdag.sys

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------
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  11. Freelancer852
    Posts : 138
    Windows 7 Professional SP1 64-bit
       New #8

    Smash said:
    Freelancer852 said:
    You can fix your messed up colors by killing explorer.exe while you're playing. And as a bonus you can expand your resolution if you have a monitor that's capable of an image larger than 640x480, check out the Resolution Expander that I've attached!

    StarCraft Resolution Expander 5.1.zip

    I bundled in a batch file that kills explorer.exe while you play, then lets you restart it after you're done!
    Im getting error:

    "Unable to inject DLL" when i press any key to continue
    Do you have UAC enabled? You might need to set InsectLoader.exe to run as Administrator in the Properties > Compatibility Mode tab.

    However, as suggested you should first try updating your ATI drivers.
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  12. Gengaeldelse
    Posts : 1
    Window 7 64 bit
       New #9

    If i'm necroing a thread, I apologize in advance. I download your version of Resolution Expander and followed your instructions for Windows 7 and I'm getting an error:

    The instruction at 0x6b644a14 referenced memory at 0x6b644a14. The memory could not be written.

    Know of a resolution for this?

    Thanks

    Edit: Got it working; however, are they menus and mission briefing still supposed to be 640x480 in the top left corner?
    Last edited by Gengaeldelse; 14 May 2010 at 22:34.
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  13. rtstorm
    Posts : 1
    WSindows 10 64
       New #10

    Gengaeldelse how did you manage to resolve memmory issue?
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