Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Games randomly crashes to windows during gameplay

21 Apr 2015   #1

Windows 7 Home Premium 64 bit
Games randomly crashes to windows during gameplay

I've had this problem for quite awhile; while playing csgo or fifa, they both would randomly crash and the screen goes black. The windows error popup would show that the error is apphang1. I've tried running sfc/scannow and it shows that there are some files that could not be repaired. Upon accessing the cbs.logs, i found this : Cannot repair member file [l:36{18}]"Amd64\hpz3lw72.dll" of prnhp004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch. This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_prnhp004"

Any help is much appreciated.

My System SpecsSystem Spec
22 Apr 2015   #2

Windows 7 Home Premium 64 bit

anybody has any idea for a fix?
My System SpecsSystem Spec
22 Apr 2015   #3

Windows 7 x64 (Ultimate)

That is above my paygrade but this may help you help others help you back... Tips on Troubleshooting Game Issues
My System SpecsSystem Spec


 Games randomly crashes to windows during gameplay

Thread Tools

Similar help and support threads
Thread Forum
Computer randomly shut down during gameplay and now won't start up
Hi, I brought a computer under a year ago and it just shut down while I was playing a game (Rust,by Garry Newman) I then tried to start it up but nothing happened. After leaving it unplugged for a while I reconnected everything and tried to turn it on, unsuccessful however the on button lit up and...
General Discussion
BSoD randomly during gameplay or web browsing or even Idle
System Information: Windows 7 Home Premium 64bit Intel i7 2600 ASUS P8Z68-V LE motherboard 8GB GSkill ram Nvidia GeForce GTS 450 Recently reformatted, about 2 weeks ago.(Also happens before this reformat on a different HDD) I've just gotten this new setup for maybe half a year now, and...
BSOD Help and Support
BSOD while playing games - GTA4 EFLC.exe crashes during gameplay
Hi all Am currently loving playing GTA4: Episodes from Liberty City. The game runs and loads well (offline/single player), but crashes frequently during gameplay at seemingly random times. Included with my system information file is a report of one of the crashes. I've had no...
BSOD Help and Support
Windows 7 Ultimate 64 crashes during Gameplay
this started about 2 weeks ago it would just go to a static screen and would give an error saying nvidia display has stopped working. but today it went to a blue screen and now it's showing a static screen on the windows start up and also freezes on the windows logo. I've tried update the drivers,...
BSOD Help and Support
Win7 Pro crashes during Gameplay
It's bottom of the 9th, down a run and got the bases loaded... The pitcher winds up, and Bzzzzzzzzz, Static on the screen, a blackout? No my machine just blue-screened again! :mad: I've tried update the driver I could think of (video, sound,etc..) no luck.. On a restart I get the following...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:26.
Twitter Facebook Google+