Need help with DirectX & msinfo32 .


  1. Posts : 3
    Windows 7, 64 bit
       #1

    Need help with DirectX & msinfo32 .


    Hello,

    Story: My games crash, i first thought it's my windows, then i thought it's the drivers and/or my graphics card, and THEN i kinda got to the idea where it's my directX causing it.
    Problem: Most of my games crash, or makes my graphics card go "weird" ( By weird i mean, it shows wrong colors and then crashes the game ).

    Games that crash:
    GTA V
    Fallout 4
    Sid Meier's Civilization V
    .. & more.

    What i did:

    #1 I contacted GTA V support about the issue and they ask you for your dxdiag and msinfo32 yet i have these 2 issues:

    msinfo32:
    dxdiag:

    #2: I re-installed my drivers, tried every single new & old drivers.
    #3: Made sure my "DirectX" is up to date, and windows update are done.
    #4: Disabled nvidia HD audio in-case it was causing any issues.
    #5: Tried playing with the clock of my graphic card ? " Overclocking or w/e "
    #6: Changed the Value of TdrDelay & TdrLevel in regedit

    How do i know/why do i think it's DirectX and msinfo32 thingy causing the problem?

    I used to constantly crash on Sid Meier Civ V, when running the game using Dx11, i even tried switching my graphics card, and it still crashed me, and the graphics never loaded as they should've, BUT once i switched to Dx9 it loaded perfectly !

    Note:I am using a nVidia GT 630, i ALWAYS crash at fallout 4 startup however, when i switch to my old nVidia GT 520 the game loads, no crashes. ( bad FPS ofc )
    Note #2: All games are 100% legit, bought, downloaded and played using Steam.
    Note #3: I get this message on few games that crash " Display driver stopped responding and has recovered"


    Resolution: I tried everything possible and from what i see/been through the past few months, i think it's the DirectX 11 being corrupted/bad ? Once i switched to Dx9 everything runs perfectly & i can tell it's not my graphics card problem cause it's a new one. ( Even tried a different one. )
    Note: I passed the video card stability test that nVidia suggested to me.
    Quick Questions :P :
    #1 Is there a way to UNINSTALL DirectX 11 and re-install it?
    #2 Is it really the problem causing it?
    #3 Why can't my dxdiag show me info and shows " N/a" instead?
    #4 Why msinfo32 says " Can't collect information" "Cannot acces the Windows Managment Instrumentation software"

    Anyone that got any idea about whats going on, and can/willing to help is greatly appreciated <3

    Thanks!
      My Computer


  2. Posts : 7,108
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    try this


    Its a semi BSOD,
    follow these instructions.

    Roy
    Need help with DirectX &amp; msinfo32 . Attached Files
      My Computer


  3. Posts : 3
    Windows 7, 64 bit
    Thread Starter
       #3

    torchwood said:
    Its a semi BSOD,
    follow these instructions.

    Roy
    Hey, thanks for the reply.. uhm, i am not sure what BSOD means o.O but i did what you told me to do in the instructions above, and the issue is still there :/
      My Computer


  4. Posts : 2,047
    Windows 7 Home Premium 64-BIT
       #4

    BSOD or also known as Blue Screen of Death is an error screen displayed on a Windows computer system after a fatal system error, also known as a system crash: when the operating system reaches a condition where it can no longer operate safely.
      My Computer


 

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