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Windows 7: Dota 2 crashing to desktop

24 Sep 2016   #1
fupl

Windows 7
 
 
Dota 2 crashing to desktop

Hello everyone,

for a long time my girlfriend is having problems with Dota 2. The game keeps crashing randomly and just closes itself.

We have tried the following to fix the problem:
  • reinstalled Windows 7
  • updated all drivers, bios and hdd firmware
  • checked for overheating, but temperatures look fine
  • ran Memtest for about 4+ hours, no errors
  • started Dota 2 with several different launch options, in OpenGL, vulkan, dx9, dx11, 32bit and 64bit
  • deleted external software like NVIDIA GeForce Experience, Logitech Gaming Software for custom keys on the keyboard

All these things didn't help. The crashes can be very frustrating, since may we have experienced about 120 crashes. Minidumps are still available and I will attach some of them(randomly selected) to the post.

Here are her system specs.

If any additional information is needed, just let me know.

Thank you :)




Attached Files
File Type: txt DxDiag.txt (47.0 KB, 6 views)
File Type: zip crashdumps.zip (2.44 MB, 6 views)
My System SpecsSystem Spec
.
21 Oct 2016   #2
fupl

Windows 7
 
 

Solved. The problem was a bad RAM stick.
My System SpecsSystem Spec
Reply

 Dota 2 crashing to desktop




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