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Windows 7: Bex 64 error

22 Mar 2017   #1

Windows 7 Ultimate 64bit
Bex 64 error


I'm not sure if I'm posting in the correct place but I'm really struggling to find a fix for the problem that I keep having, really hoping someone can help me.

I'm trying to play City:Skylines but every time I try and load the game i get a windows error messing saying the .exe is not responding with the following error details.

Problem signature:
Problem Event Name: BEX64
Application Name: Cities.exe
Application Version:
Application Timestamp: 57f6dbf5
Fault Module Name: StackHash_0584
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 000007fefc9c3e40
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 0584
Additional Information 2: 05844721ba6f46935da4f741075b96d8
Additional Information 3: cfd7
Additional Information 4: cfd727e056ffff4bf82e32abe5e4efc5

I have played the game previous to getting this error message and I dont recall anything changing from when I last played apart from maybe upgrading my GFX card.

I really hope someone can help.

Thank you.

My System SpecsSystem Spec
22 Mar 2017   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot

Have you tried uninstalling the game and reinstalling it again? It sounds like the .exe is corrupted.
My System SpecsSystem Spec
22 Mar 2017   #3

Windows 7 Ultimate 64bit

Yea, I've tried uninstalling and reinstalled a couple of times but still doesnt seem to work
My System SpecsSystem Spec

23 Mar 2017   #4

Windows 7 Ultimate 64bit

I found the cause of the issue, its Razer Synapse on start up. disabling that seems to let me play again
My System SpecsSystem Spec

 Bex 64 error

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