Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Ark survival crashes at launch. Error report contains dxgi.dll

28 Sep 2017   #1
oneofsharp

Windows 7 pro 64 bit
 
 
Ark survival crashes at launch. Error report contains dxgi.dll

Game has been stable for weeks. Yesterday it would not launch any way I tried. I have made no changes to computer except I reset my refresh rate to 144 hz. I got a new 144 hz monitor about a week ago. NVDiA control center will not let me go back to 60 hz to see it that is the problem. I do go down to 100hz but it didn't help. In doing research I found in the error report reference to dxgi.dll and also d3dllviewprot and that led me to the instruction to download the redistributed files. When I ran the DXwebinstaller it crashes producing more log files to look over. Microsoft indicated that the dxwebinstaller contained files for dX 9,10,and 11 and for all osís, However the downloaded file says that it is for DX 9.0c and earlier versions. Not sure why the confusion. All this info is from Microsoft using their links. So suspecting my DX11 files I ran DXdiag with no problems showing up. I tried stressing my system with Furmark stress test with no problems. I tried other games that I thought would use directx with nothing showing up. I verified my game files, and even removed and reinstalled the game. No help. I ran scannow. No corrections were necessary. I have attached log files and error reports. I have more questions than answers. Any ideas or suggestions would be helpful. Thanks David




Attached Thumbnails
Ark survival crashes at launch. Error report contains dxgi.dll-shootergame-error.png  
Attached Files
File Type: txt DxDiag.txt (55.5 KB, 1 views)
File Type: log DirectX.log (193.2 KB, 2 views)
File Type: log DXError.log (1.8 KB, 2 views)
My System SpecsSystem Spec
.
Reply

 Ark survival crashes at launch. Error report contains dxgi.dll




Thread Tools




Similar help and support threads
Thread Forum
Catalyst driver installer crashes with no error report given
I uninstalled my old driver to update them and when I open the catalyst installer, I only get to choose install location and when I click install button it loads really fast to about 3/4's full then crashes with no error report given. Please help!!
Drivers
DXGI.DLL error related to Windows Live Movie Maker
I was using Windows Live Movie Maker and working on a tribute to my sister who passed. I decided (wrong thing to do) to update and downloaded Windows Live Essentials (because there was a newer update of Movie Maker). Then, movie maker would not start up. Reinstalled several times. Then I read...
BSOD Help and Support
several crashes without minidump report
hello guys, i hope u can help me im having a problem since a few months ago, my pc crashes several times (around 3 a day) without creating a small or big minidump file. i both tried to let the small memory dump and kernel memory dump record, but everytime when my pc crashed and im back on the...
BSOD Help and Support
Outlook starts then crashes..Prob. Report in Post
It just starts then Crashes. This is the new beta of Outlook 2010 Problem signature: Problem Event Name: APPCRASH Application Name: OUTLOOK.EXE Application Version: 14.0.4417.1000 Application Timestamp: 4a8efd0b Fault Module Name: mshtml.dll
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:11.
Twitter Facebook Google+