Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error

Page 1 of 2 12 LastLast

  1. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
       #1

    Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error


    Hi


    Hope it's the right thread

    I've been using Epic Games for years without issues but today starting its launcher I got an error message stating that "api-ms-win-downlevel-kernel32-l1-1-0.dll" was missing

    Re-installation made no difference

    Got in touch with Epic Games tech support and was told to reinstall visual c++ 2015 redistributable (both 32 & 64 bit) but nothing changed

    Even tried manually copying that dll to C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries ....
    but no luck

    Any help is welcome

    Thanks

    Ps I quickly tried one game (The Outer Worlds) that I have on Epic and it started just fine
      My Computer


  2. Posts : 6,086
    Windows 7 Ultimate x64
       #2

    This is a dependency issue. Meaning it's either Visual C++ or .Net related.

    Did you fully uninstall both those two visual c++ versions first? Do you have .net 2.0 and .Net 3.5? I don't know if those are required or not.
      My Computer


  3. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #3

    Thx for the reply
    I did uninstall both visual c++ then just to be sure I rebooted.
    I'm pretty sure I've all the necessary .net packages (see the attacches pictures)
    Attached Thumbnails Attached Thumbnails Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error-.net-my-pc.jpg  
      My Computer


  4. Posts : 6,086
    Windows 7 Ultimate x64
       #4

    Hmm, Dependency Walker might say whether the Epic Games client is calling api-ms-win-downlevel-kernel32-l1-1-0.dll or not. With my use of depends it's been hit and miss.

    The other thought is something is interfering with internal functionality. Maybe an anti-virus or something.

    Did you install or do something prior to this issue happening? How about an anti-virus update? Maybe even a Windows update.

    Something else. In the Epic Games directory of, C:\Program Files (x86)\Epic Games\DirectXRedist there are CAB files. Those are archive files that can be extracted. 7Z can do it. I think you can place those contents in the win32 or 64 folders, but I don't exactly know what they are other than certain video dependency files or something.

    Edit - It appears most are drivers since they have INF files.
    Last edited by F22 Simpilot; 14 Jan 2021 at 02:31.
      My Computer


  5. Posts : 6,086
    Windows 7 Ultimate x64
       #5

    So I just ran Process Hacker with Epic Games running and I don't see a call to api-ms-win-downlevel-kernel32-l1-1-0.dll. I also don't even see this DLL on my computer anywhere even though I have a boat ton of C++ and .Net dependencies installed already due to Flight Simulator usage and their tools. Though, it seems like it could be a part of Windows.

    Just for the heck of it, run command as admin and execute the following:

    Code:
    sfc /scannow
    That might fix any integrity violations. Worst case scenario, you run a repair install. I do have a legit copy of the api-ms-win-downlevel-kernel32-l1-1-0.dll and if necessary I can give it to you. You'd probably place it in the system32 folder and then you have to register it. But again, I don't even see this DLL in my system32 folder and my copy of Epic Games runs fine.

    Here is a screenshot of all the Visual C++ versions I'm running. First, look at the bottom there at the 2015 versions. Are those two versions what you have?
    Attached Thumbnails Attached Thumbnails Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error-capture.jpg  
      My Computer


  6. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #6

    F22 Simpilot said:
    The other thought is something is interfering with internal functionality. Maybe an anti-virus or something.

    Did you install or do something prior to this issue happening? How about an anti-virus update? Maybe even a Windows update.

    Something else. In the Epic Games directory of, C:\Program Files (x86)\Epic Games\DirectXRedist there are CAB files. Those are archive files that can be extracted. 7Z can do it. I think you can place those contents in the win32 or 64 folders, but I don't exactly know what they are other than certain video dependency files or something.

    Edit - It appears most are drivers since they have INF files.

    Sorry for my late reply



    I've been using Emsisoft Anti Malware for ages and I'm pretty sure it's not the culprit but by mistake I run Windows Update downloading the latest windows maliciuos software removal tool
    Attached Thumbnails Attached Thumbnails Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error-winupdate-mistake.jpg  
      My Computer


  7. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #7

    F22 Simpilot said:
    Just for the heck of it, run command as admin and execute the following:

    Code:
    sfc /scannow
    That might fix any integrity violations. Worst case scenario, you run a repair install. I do have a legit copy of the api-ms-win-downlevel-kernel32-l1-1-0.dll and if necessary I can give it to you. You'd probably place it in the system32 folder and then you have to register it. But again, I don't even see this DLL in my system32 folder and my copy of Epic Games runs fine.

    Here is a screenshot of all the Visual C++ versions I'm running. First, look at the bottom there at the 2015 versions. Are those two versions what you have?

    I'll try running that command



    I cannot see your screenshot
      My Computer


  8. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #8

    Ran sfc and found no violations
    Attached Thumbnails Attached Thumbnails Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error-sfc-shows-no-issues.jpg  
      My Computer


  9. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #9

    Before you ask in the attachment you can see which Visual C++ packages I've installed
    Attached Thumbnails Attached Thumbnails Epic Games "api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error-visual-c-.jpg  
      My Computer


  10. Posts : 1
    Windows 7 Ultimate x64
       #10

    I had the same issue,


    followed instructions here and seems to have solved it.


    prgram cant start cause api-ms-win-downlevel-kernal32 blah blah dll is missing -

    Unreal Engine Forums



    Hope this helps someone.
    R.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:32.
Find Us