New
#1
Cannot Run Newest MC Version
Good afternoon.
I am having issues with my grandparents' computer and the newest version of MC. When my cousin and I stay over there, he plays my grandparents' old computer and I play my laptop.
Last Friday, for the first time ever (MC worked on "Windows Vista" and the extant "Windows VII" we have now), "Minecraft" failed to even go past the Launcher. I had never seen anything like it.
My grandparents' computer exceeds the minimum specifications for this video game and we have the most recent drivers.
What are we doing wrong? I tried asking Microsoft directly, but I got no response.
Thank you for any assistance you may render.
-TURTLESHROOM
P.S.: The DXDIAG File for the computer is available at this link.
P.S.S.: My grandparents have Norton Internet Security, which apparently has risks of crashing when logging in to "Minecraft". Would this break MC?
Last edited by TurtleShroom; 02 Jul 2021 at 13:37. Reason: Fixed formatting problems