Error while installing Oblivion

benbs · 23 Jun 2010

Hi,
I recently tried to install my copy of "The Elder Scrolls IV - Oblivion". the setup starts to load, and after about 1 minute it crashes with the following error:

http://support.installshield.com/kb/...41/Q110641.bmp

I tried to google my problem, and found this:
http://consumerdocs.installshield.co...0641&sliceId=1

but when i tried to open InstallShieldEngineUpdate1100.exe, it just crashed (Setup.exe has Stopped working and offers to Check online for solution)

I have already installed the game before, bu then formatted my system and now it just doesnt work.
I dont remember any problems with another Installshield Applications/Games.

Help would be appreciated,
Ben :)

ttran · 24 Jun 2010

I couldn't open second link, however I wanna ask you this question; is the InstallShieldEngineUpdate1100.exe located in folder with other files or it stands alone. Your anti-virus software or firewall might block that program from running, that's why you can see that message appear.
~Tuan

benbs · 24 Jun 2010

no, its a single file
i tried to open it in many different locations, including desktop, ../Program Files/Common Files/InstallShield and my local disk (C).
about the link, i have now noticed that its broken, but this is the right link. maybe the servers went down for some reason.

ill now try to shut down my protections (Anti virus, firewall) and see if its working

Souljacker · 24 Jun 2010

Update the installshield engine.

benbs · 24 Jun 2010

yeah, thats what im trying to do, and i cant

but when i tried to open InstallShieldEngineUpdate1100.exe, it just crashed (Setup.exe has Stopped working and offers to Check online for solution)

ttran · 25 Jun 2010

Are you using disk to install or you downloaded it online? You might wanna check the game sources..might be files corruption or missing...or dvd drive might not able to read that file

~Tuan

TimStitt · 25 Jun 2010

From memory I had to run the installer with Windows SP3 compatibility and Admin mode. I had this Oblivion on Win7 prior to my last rebuild.

If this fails, I'll find my disk and try again for you.

benbs · 25 Jun 2010

the compatibility mode is the first thing i tried when I first saw the problem.. unfortunately it didnt work

i also tried to run InstallShieldEngineUpdate1100.exe in compatibilty mode and admin privileges... didnt work either..

TimStitt · 28 Jun 2010

Hi benbs,

Sorry for the delay, I've been away and not able to get home to my oblivion disk.

Bad news though, for us both. My disk has a small crack in it about 1 cm long. I posted a pic but it's hard to see. As this is one of my favorite games, I'm going to try to copy my disk this evening at the risk of it exploding and breaking my drive. If I can get a copy and then install it i'll let you know. If not I'm sorry that I can't help further.... and I wonder if Bethusda will replace it for me... hmm.

benbs · 28 Jun 2010

lol thanks for your help.. and im really sorry for you..
but I dont think that the problem is in the game itself. i think that the source of it is the installshield engine, which i cant fix for an unknown reason..