unable to delete an account

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  1. harj103
    Posts : 22
    Windows 7 Professional 32-bit
       New #1

    unable to delete an account


    Hello there,
    I recently sent my laptop off to be repaired under its warranty and when I got it back I found out that they had made a new admin account so that they could do some test. I now want to delete this admin account but find myself unable to, when I log onto my admin account and select the unwanted account it does not show me the delete account option, so I tried logging on to the account I want to get rid of and still I am not able to find the delete account option in the control panel. Can someone help me delete that account please?
    Cheers guys i look forward to your expert advice.
      My Computer
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  3. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #2

    Login to your account.

    Click Start > Type Run > Hit Enter

    Type "Control userpasswords2" (Without quotes) > Hit Enter

    Highlight the newly created account, click "Remove".
      My Computer
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  4. harj103
    Posts : 22
    Windows 7 Professional 32-bit
    Thread Starter
       New #3

    i just done what you said and it said that it is unable to remove that admin account
      My Computer
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  6. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #4

    Can you post a screenshot of the error please?
      My Computer
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  7. harj103
    Posts : 22
    Windows 7 Professional 32-bit
    Thread Starter
       New #5

    [IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-1.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-2.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-3.png[/IMG]
    unable to delete an account Attached Files
      My Computer
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  8. harj103
    Posts : 22
    Windows 7 Professional 32-bit
    Thread Starter
       New #6

    sorry i dont know how to upload the screen shot
      My Computer
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  10. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #7

    Try this:

    On that same Control Userpasswords2 window, click the Advanced tab > Click the Advanced button

    Click "Users" > Right click the account > Properties

    Click the "Member Of" tab > Click "Add..." > Type "Users" > Click OK > Highlight "Administrators" > Click Remove > Click OK

    Then try to delete the account again by the steps above.
      My Computer
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  11. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #8

    May not be the normal administrator account
    Built-in Administrator Account - Enable or Disable[2]=User Accounts
      My Computer
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  12. harj103
    Posts : 22
    Windows 7 Professional 32-bit
    Thread Starter
       New #9

    this is what appears when i select the advanced button
    unable to delete an account Attached Files
      My Computer
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  13. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #10

    richc46 said:
    May not be the normal administrator account
    Built-in Administrator Account - Enable or Disable[2]=User Accounts
    It's not a built in admin account, OP stated when he sent his laptop to get repaired they created one (presumably for testing purposes)
      My Computer
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