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Windows 7: User Account is Missing!!! Help!!!

10 Aug 2010   #11
ptka

Windows 7
 
 

But its not the password I'm worried about, its that the entire account is gone.
And it doesn't show up in the Local Users and Groups program!
Any other suggestions? I'm going to quickly boot into Safemode and check...


My System SpecsSystem Spec
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10 Aug 2010   #12
Petey7

Windows 7 Professional SP1 64-bit
 
 

Whoa. We don't want to go changing any passwords until we get one thing straight. You said this was a school computer. Do you mean that the computer belongs to the school? If so, such changes would get you in serious trouble.

EDIT: I think doc means the password for the built in admin account.
My System SpecsSystem Spec
10 Aug 2010   #13
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Somebody may have to verify this, But if your user acct was deleted, Maybe if a new one was created spelled exactly the same way (especially if Upper & lower case letters were used) it may see the previous user files from your acct. ????
My System SpecsSystem Spec
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10 Aug 2010   #14
Petey7

Windows 7 Professional SP1 64-bit
 
 

It a long shot but I was actually thinking the same thing, Doc.

I am also curious as to where the files were saved that you can no longer access. If they were just in My Documents, then they me be gone for good
My System SpecsSystem Spec
10 Aug 2010   #15
ptka

Windows 7
 
 

Well, long story short, its a school computer that the school makes it mandatory for us to purchase, and since I'm in grade 12, they let us have the admin password. So I had my standard account, but I had an admin password so I was able to make changes by using the admin password.

So honestly, changes are fine, if you think it will help, please, let me know, because all my work is on there, and in my grade 12 year, if I lose all that, I'm screwed.

Another thing that I just found, was I went to C:\Users and then clicked on the folder for my missing User Account, I can access the desktop and all the files on it, but unfortunately, it says the My Documents folder is empty, I hope that its really just hidden or something.

Anyways, I right clicked on C:\Users\arnouldp (that's the missing account User Name) and opened Properties and then Security. The groups and usernames that were listed were: SYSTEM, admin, Administrator and...Account Unknown (S-1.....random numbers and letters)!!!
I don't know what that means, but I have a feeling that its my account that has gone missing.
Anyone know anything about that...?
Here is what it looks like....
User Account is Missing!!! Help!!!-untitled.png[IMG]file:///C:/Users/ADMIN%7E1.ARN/AppData/Local/Temp/moz-screenshot.png[/IMG]

EDIT: If they are gone for good...then I honestly don't know what I am going to do, but anyways, that's my issue... :S

Any suggestions...?
They were saved in the My Documents folder because usually when I am at school, everything in the My Documents folder gets backed up on the school server...but its summer and obviously I haven't been back at the school to have backed things up....

Although, I can still see EVERYTHING that was on my desktop and I can access it as well, I don't know how another account could see that...

AND I don't know why my User Account could have just been removed in an instant like that...
Anyways, any ideas are welcome......!


My System SpecsSystem Spec
10 Aug 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Before doing too much more, try this
DiskDigger | The trusted data recovery solution

and/or this to get back the important doucments.
http://www.piriform.com/recuva
My System SpecsSystem Spec
10 Aug 2010   #17
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by richc46 View Post
Before doing too much more, try this
DiskDigger | The trusted data recovery solution

Good point Rich, before any erased or hidden files are over-written !
My System SpecsSystem Spec
10 Aug 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

So right Doc. I have had many posters report success with that software, if not too much time passed.
My System SpecsSystem Spec
10 Aug 2010   #19
ptka

Windows 7
 
 

I will try both of those, thank you, but that picture in my previous post about the Account Unknown (random letters/numbers) got me thinking that it might still be hanging around...?

Just tried both those programs, Disk Digger found thousands of "deleted files" but none of them were usable, just random unknown files...
Some of the file paths were things like SystemRestore.....so I'm really hoping those aren't all my files in some unreadable format... :S

I'm not giving up on this one, but things don't look good...

Still, open to help
My System SpecsSystem Spec
10 Aug 2010   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The account is not important. We can get a new one. Get your important documents, pics etc.
My System SpecsSystem Spec
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 User Account is Missing!!! Help!!!




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