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Windows 7: Side by side problem?

16 Aug 2010   #1
flycaster

Windows 7 HP 64-bit
 
 
Side by side problem?

I've searched the forums on this issue and quite frankly didn't really undersand or see a solution that I could do; so, some help is needed.

Running an upgraded Vista x64 to Windows7 x64. Not having any problems with Windows 7 except when I downloaded QuickGamma and tried running it. I got the "side by side" error and was directed to run command sxstrace.exe. or the event log. Sxstrace.exe lead to a DOS screen that didn't have anything useful on it, just a line like C\users\username - and that was it. When I run sxstrace now, the DOS screen fashes on and off and disappears. As for the event log, I have no idea what that is. Also, in my search I the suggestion that I do RegEdit didn't work. I dl'd it, ran it, it detected and corrected only 14 items and it appears that you have to buy RegEdit to get the whole job done (about 300+ items were detected.) Anyway, I don't know how to handle these "solutions" and need some helpful help for soemone who doesn't know too much about these things. Thanks.

EDIT: Got to the event log. Botom line appears to be that Microsoft.VC90.MFC, processorArchitecture=x86,publickeyToken="1fc8b3b9a1e3b",type="win32",version="9.0.21022.8" could not be found. I have no idea what this means, nor how to fix???


My System SpecsSystem Spec
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16 Aug 2010   #2
logicearth

Windows 10 Pro (x64)
 
 

My System SpecsSystem Spec
16 Aug 2010   #3
flycaster

Windows 7 HP 64-bit
 
 

As I am not sure what I am doing, let me ask a few more questions.

First, searching my Windows Explorer for sxstrace.exe failed to bring up the app. Also, before I try to load in your suggestions, note that I do have:

Microsoft Visual C ++ 2005 ATL update kb973923-x86 8.0.50727.4053
Microsoft Visual C ++ 2005 ATL update kb973923-x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable-x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable ATL Update-x64 kb9.0.30729.17

From the above it seems that I may have what you are suggesting I dl. However, maybe I don't as your suggestions are labeled as "packages" and there is no mention of "package" in the above?

Nonetheless, with this info, do I need to dl and install both of your suggestions or is one more appropriate than the other, or maybe this isn't the solution? And do I delete these first before downloading what you suggest?
My System SpecsSystem Spec
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16 Aug 2010   #4
logicearth

Windows 10 Pro (x64)
 
 

Quote   Quote: Originally Posted by flycaster View Post
First, searching my Windows Explorer for sxstrace.exe failed to bring up the app.
It would be here: "C:\Windows\System32\sxstrace.exe"
However you must first run a Command Prompt, Windows key then type "cmd" right-click on "cmd.exe" that appears, select Run as administrator. Follow the instructions in the previous post on sxstrace.exe in the Command Prompt you just opened.
My System SpecsSystem Spec
16 Aug 2010   #5
flycaster

Windows 7 HP 64-bit
 
 

Quote   Quote: Originally Posted by logicearth View Post
It would be here: "C:\Windows\System32\sxstrace.exe"
However you must first run a Command Prompt, Windows key then type "cmd" right-click on "cmd.exe" that appears, select Run as administrator. Follow the instructions in the previous post on sxstrace.exe in the Command Prompt you just opened.
Thanks for hanging in there with me, but I am confused by the above. Don't recognize what "Windows key" means. I would assume that I type cmd.exe in Start???, but not sure.
My System SpecsSystem Spec
16 Aug 2010   #6
logicearth

Windows 10 Pro (x64)
 
 

The Windows key is normally between CTRL and ALT on the keyboard, the one with the Windows logo. Tapping it brings up the Start Menu. By default in Windows 7 when you bring up the Start Menu the search box is given focus, typing "cmd" (without the quotes) in that box with do a search.
My System SpecsSystem Spec
16 Aug 2010   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Like this, click the snip to enlarge.

Side by side problem?-cmd.jpg


My System SpecsSystem Spec
16 Aug 2010   #8
flycaster

Windows 7 HP 64-bit
 
 

How dumb of me not to recognize that "windows key" mens just that...duh. But, then again, at least I was on the right track.

So I got to the DOS screen, but was not sure what I should type in after reading the instructions.

Before running the program that failed to start, in a CMD window, run sxstrace in trace mode
  • sxstrace.exe Trace -logfile:C:\tmp\MySxSTrace.log
In the CMD screen I typed in sxstrace.exe, but I suspect that I should have typed in more. I would have typed in "sxstrace.exe Trace -logfile:C:\tmp\MySxSTrace.log" but I didn't because I felt that the way it was written, it looked strange and just not right with all those spaces. Please point out how it should be typed.

In another CMD window, run the program that failed to start. Wait until it errors out.
Here I assume that I simply type in "quickgamma.exe" and let it run. I guess errors out occurs when things come to a halt?

Back on the first CMD window, stop the trace and convert the log
  • sxstrace.exe Parse -logfile:C:\tmp\MySxSTrace.log -outfile:C:\tmp\MySxSTrace.txt
Don't know what "convert the log" means (nor how to stop), unless it means that I type in the above. But this poses a problem to me as again it looks strange with too many spaces. How should it be typed?
My System SpecsSystem Spec
16 Aug 2010   #9
logicearth

Windows 10 Pro (x64)
 
 

My System SpecsSystem Spec
16 Aug 2010   #10
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by logicearth View Post



In the OP he said he has a 64-bit system and those 32-bit won't work.
My System SpecsSystem Spec
Reply

 Side by side problem?




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