Reading a Win 7 X64 dump - symbol problems


  1. Posts : 6,285
    Windows 10 Pro X64
       #1

    Reading a Win 7 X64 dump - symbol problems


    I'm trying to look at a crash dump from a Win 7 X64 system. Keeps saying

    Symbol file could not be found

    The Symbol, path is correct and has the Win 7 X64 symbols in it(G:\Symbols\Win7X64):

    Windows_Win7.7600.16385.090713-1255.X64FRE.Symbols.msi

    downloaded from Download Windows Symbol Packages

    Symbol search path is: G:\Symbols;G:\Symbols\Win7X64;G:\Symbols\WinXPSP3
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621

    What am I doing wrong?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Ztruker said:
    I'm trying to look at a crash dump from a Win 7 X64 system. Keeps saying

    Symbol file could not be found

    The Symbol, path is correct and has the Win 7 X64 symbols in it(G:\Symbols\Win7X64):

    Windows_Win7.7600.16385.090713-1255.X64FRE.Symbols.msi

    downloaded from Download Windows Symbol Packages

    Symbol search path is: G:\Symbols;G:\Symbols\Win7X64;G:\Symbols\WinXPSP3
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621

    What am I doing wrong?
    Did you just download the 64bit symbols?

    Is the symbol path listed like this in win db?
    SRV*C:\symbols;*Symbol information

    The MS server bit is important for missing symbols. If it isnt there or is wrong it will take a long time to debug even a single DMP.

    Pm me if you need help

    Ken
      My Computer


  3. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #3

    This works for me...

    SRV*your local folder for symbols*htp://msdl.microsoft.com/download/symbols

    i left one t out of htt, otherwise it would try to put the link

    **EDIT** Ken, u beat me to it, but you have the same initial problem I did with the link!
      My Computer


  4. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #4

    I have the 64bit and 32bit Win 7 and 32bit XPSP3 symbols.

    Where is win db located? I don't see it in C:\Program Files\Debugging Tools for Windows (x64) or in the Symbol file directory. Nor can I find it in the debugger.

    Edit: Win db = Windows Debugger, right? I'm a bit slow tonight. Still did not see any where to enter the SRV* info you gave.
    Last edited by Ztruker; 18 Aug 2010 at 21:34.
      My Computer


  5. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #5

    Okey, I figured out what you meant. I changed the sym path to

    G:\symbols;Symbol information

    and it now works, no Symbol errors.

    Thank you for the info.
      My Computer


 

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