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#1
Windows Snipping tool and Journal failing to open
Would any of the more techy savvy people out there be willing to look into this? I recently uninstalled office 2007 and then installed 2010 and noticed that the snipping tool and journal wouldn't work. After a lot of research I then tried the following:
Restoring an image of my system from the 30/06/10
Updated my antivirus software - snipping tool etc work fine - restore point taken
Updated firefox - snipping tool etc work fine - restore point taken
Updated Windows - snipping tool etc work fine - restore point taken
Updated Java - snipping tool etc work fine - restore point taken
Uninstalled Office 2007 rebooted and then installed Office 2010 - snipping tool etc failed.
I then went through the whole process again to be sure except before unstalling office 2007 I had a look in C/Windows/System32 folder. I noticed there is file called wisptis.exe which is 396kb. In the C/Windows/SysWOW64 folder there is also a file called wisptis.exe which is 287kb. These are used for tablet fuctions in Windows.
After I uninstalled office 2007 and then installed office 2010 I noticed that the wisptis.exe 396kb was there in CWindows/System32 folder but the file wisptis.exe 287kb was missing from C/Windows/SysWOW64 folder. I tried copying the file wisptis.exe from an old backup into the syswow64 folder but this doesn't work. There is clearly a bug with office 2010 somewhere as this doesn't happen with office 2007. I don't know if this bug is only limited to Windows x64 Ultimate systems
The reason for the steps taken above such as java installation etc was I was trying to narrow down what was causing this so I done the things i have done since the time had passed on taking this backup.
I have also ran scannow and nothing is coming up.
Any help would be appreciated.