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Windows 7: Windows 7 Won't Work

29 Aug 2010   #21
Microsoft MVP


If the computer came with Win7, then you shouldn't have to buy another Win7 because it is included. If you can't get Win7 started to audit the Product Key from the HD, contact the manufacturer's Tech SUpport to get help replacing it.

C drive should be Win7.

My System SpecsSystem Spec
29 Aug 2010   #22

Windows 7 Home Premium 32Bit

I just called Toshiba with that Error Code I posted earlier and they said my Hard Drive is failing and to send it in to get fixed. I am still under warranty so I guess I will just do that.

Thanks for all your help.
My System SpecsSystem Spec
29 Aug 2010   #23
Microsoft MVP


I had a situation where anything I called about with an eMachine, tech support told me it was the HD and wanted to RMA it. I suspected it was so they could swap out another one with a fresh Windows installed without having to spend any more time on the phone - probably saves them money. Who knows if that is the case here.

Your OP said that you activated another partition which should still probably be set back and Startup Repair run just to see if that fixes it. But I can understnd why you might want to just leave it to Tech Support to send a new drive with new Win7.

If the Product key sticker isn't replaced when they reinstall the OS on new HD, be sure to install Belarc Advisor as soon as you get it back to save the Product key in a safe location where you can always find it.

You never replied as to whether you were able to copy the files out, which would make it feel as though we helped you some at least since you won't lose your files. If so, as I mentioned, it probably means your Win7 is there to be started up if marked Active. Or not.
My System SpecsSystem Spec


 Windows 7 Won't Work

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