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Windows 7: Search in Start Menu broken?

21 May 2009   #1

Windows 7 RC
Search in Start Menu broken?

Has anyone experienced this before? I'm on W7 RC and since yesterday I can no longer launch apps by typing their name in the start menu. The attached image would usually display Excel 2007 but all I get now is that weird Programs icon.

The search still works for folders, ie I can type c:\progra... and it'll bring it up. Just start menu programs seem to be affected.

Any ideas?

My System SpecsSystem Spec
21 May 2009   #2
Orbital Shark


You could troubleshoot the issue.

Open Control Panel & change the view to Small Icons and select Indexing Options.
Search in Start Menu broken?-untitled.png

Then click 'Troubleshoot search & indexing' and follow the on-screen prompts.
Search in Start Menu broken?-capture.png

Hope this helps :)


My System SpecsSystem Spec
21 May 2009   #3

64-bit Windows 10 Pro

Hello Peekj,

You might double check your Customize Start Menu and Search (Folder Options) settings to see if they may have been changed. These are the default settings for them.

Search in Start Menu broken?-customize.jpgSearch in Start Menu broken?-folder_options_serach.jpg

Hope this helps,

My System SpecsSystem Spec

21 May 2009   #4

win 7

i have the same isue...

the troubleshooting of the search enginge gives me something like "ntfs acl`s are incorrect" -> auto correction dont work -> i looked on a other 7 installation and ported the access rights -> same error
reinstall of 7 fixed it for me :/

if someone can fix it without reinstall, tell it
My System SpecsSystem Spec
21 May 2009   #5

Windows 7 RC

Hmm, troubleshooter found no problems. Rebuilding the Index also didn't seem to help.
My System SpecsSystem Spec
21 May 2009   #6

Windows 7 RC

I figured out that the 3 items I do get to see (Programs, Control Panel, and Files) are usually the separators between the results.

Also tested another user profile and that one works fine. I wonder what could have gotten corrupted...
My System SpecsSystem Spec
21 May 2009   #7

64-bit Windows 10 Pro

Well, since it seems to work fine in the other new administrator account, you can copy the contents of your old account's C:\Users\(user-name) folders into the corresponding new account's C:\Users\(user-name) folders to keep your old account's settings. Be sure to copy over the contents of the hidden folders as well. After everything checks out, you can delete the old account from within the new account.
My System SpecsSystem Spec
22 May 2009   #8

Windows 7 RC

Yeah, that's what I ended up doing. Some apps' settings didn't transfer over (must have been stored in the registry) but overall it solved my problem. Let's hope it doesn't happen again :)
My System SpecsSystem Spec
22 May 2009   #9

64-bit Windows 10 Pro

I'm happy to hear that you got it sorted. I hope it doesn't happen again for you.
My System SpecsSystem Spec
27 May 2009   #10


i know i come too late, and you already found a fix(kind of) to your problem.

i got similar problem, what i did to fix it was>
right click anywhere on the start menu > Properties > at "start menu" tab click at "Customize.." > go all the way down, look for "search other files and libraries" make sure it is checked.

that was it,
My System SpecsSystem Spec

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