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Windows 7: Icons Disappear

28 Aug 2010   #1
thomasrileyfox

Windows Vista Home Premium 64bit
 
 
Icons Disappear

Has anybody ever had this problem? One of my clients has a laptop computer with Windows 7 that they hook up to a docking station, and when its hooked up they create shortcuts on their desktop. The only problem is that when they take their machine off the desktop and bring it in to work and power on their machine, their shortcuts that they just created are no longer there. I have no idea why they would be dissapearing, PLEASE HELP.


My System SpecsSystem Spec
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28 Aug 2010   #2
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

What are the icons which are disappearing?
My System SpecsSystem Spec
28 Aug 2010   #3
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

If it is a work laptop, are they allowed to create them? Does the machine reset itself after a restart?

~Lordbob
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28 Aug 2010   #4
thomasrileyfox

Windows Vista Home Premium 64bit
 
 

I am not sure exactly what icons the client said that were dissapearing but I do know that it is her work laptop and she is allowed to create desktop shortcut Icons. Also I had her right click the desktop and choose View and then I had her make sure Show Desktop Icons was checked, and it was. I believe when she creates shortcuts on her desktop when her laptop is hooked up to her docking station and then she undocks it and then boots it up later that the Icons she created are now gone.
My System SpecsSystem Spec
28 Aug 2010   #5
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Does the docking station have its own hard drive for storage?
My System SpecsSystem Spec
29 Aug 2010   #6
thomasrileyfox

Windows Vista Home Premium 64bit
 
 

No the docking station does not have its own harddrive for storage. Ive been told that if you go into gpedit.msc and disable the Hide Icons...option then that might fix it. Does anybody know if that would possible resolve the issue?
My System SpecsSystem Spec
29 Aug 2010   #7
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Is it possible that she is being logged on as a different user when using the docking station?

As for gpedit, you can do a lot with it. I'm not sure if that's the way you want to go, though. I'm not saying it isn't, either. This is a new one for me.
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 Icons Disappear




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