New
#1
32 and 64 bit Windows 7 Professional
I purchased and Hewlett Packard with Windows 7 upgraded to Professional so I could use my XP programs. It has two program files - Program Files (for 64-bit) and Program Files (x86) for 32-bit.
I have a new program that I downloaded to my XP laptop just before it died so I now have it on my Win 7 Pro. Everything works fine except accessing the Help file(s).
The 32-bit program is installed in Program Files (x86). The hlp and pdf files are copied to all the software program folders I could find.
I have placed copies of both help files in My Documents, in My Documents>(software x), in Programs Files>(software x), and in Programs Files (x86)>(software x). None of them will open automatically when I click Help>Help Index.
I have downloaded both Windows 6.1-KB917607-x64.msu and -x86.msu. The x64.msu installs, looks for a pdf file but will only recognize and open a hlp file. Will not do it automatically - I have to 'Browse' to the file every time.
The x86.msu file will not install - Says "The update is not applicable to your computer". I have a Program Files(x86). ???
Any help would be appreciated.:)
Thanks
Barbara