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Windows 7: Stability Question

07 Sep 2010   #21
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

That's a quality brand, and should be enough juice. If the PSU is going bad, that could also cause hangs, reboots, and instability.


My System SpecsSystem Spec
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07 Sep 2010   #22
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

I just noticed the type of RAM. I had two sticks of the same RAM for my new build and they went bad in about two weeks. Both sticks, one after another.

Random BSODs, reboots, freezing. It was a nightmare to troubleshoot. Good thing I had RMA insurance on them. I won't be buying the Gold series from OCZ anymore. Platinum, Reaper, yes, but no Gold for me. It kind of soured me on OCZ RAM, and I've never had trouble with it before. Looking at the OCZ forums, I wasn't the only one with problems with the Gold series.
My System SpecsSystem Spec
08 Sep 2010   #23
jalebi

Windows 7 x64 Professional
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
I just noticed the type of RAM. I had two sticks of the same RAM for my new build and they went bad in about two weeks. Both sticks, one after another.

Random BSODs, reboots, freezing. It was a nightmare to troubleshoot. Good thing I had RMA insurance on them. I won't be buying the Gold series from OCZ anymore. Platinum, Reaper, yes, but no Gold for me. It kind of soured me on OCZ RAM, and I've never had trouble with it before. Looking at the OCZ forums, I wasn't the only one with problems with the Gold series.
I've run memtest86+ on them for more than 10 hours and there were no errors. Doesn't that mean that there is no issue with them?

Also, what do you make of the fact that the BSODs seem to occur almost always while playing a game?
My System SpecsSystem Spec
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08 Sep 2010   #24
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

[QUOTE=jalebi;946133]
Quote   Quote: Originally Posted by Mellon Head View Post
Also, what do you make of the fact that the BSODs seem to occur almost always while playing a game?
That's why I was pointing towards your power supply, since you already testedt the memory. Gaming is an increase draw on the PSU, so if that I failing, or you have one of the lines overloaded, it can cause those issues. Heat issues can cause freezing and reboots as well, considering your temps will rise to their highest point during a gaming session.

If you are getting BSoDs, those should be pointing you into the right direction in terms of what the fault is.

My next step would be to check airflow in the case and maybe swap out the PSU with another one to test.

A failing video card will also cause these issues during a gaming session. Just another point to consider.
My System SpecsSystem Spec
08 Sep 2010   #25
jalebi

Windows 7 x64 Professional
 
 

[QUOTE=DeaconFrost;946160]
Quote   Quote: Originally Posted by jalebi View Post
Quote   Quote: Originally Posted by Mellon Head View Post
Also, what do you make of the fact that the BSODs seem to occur almost always while playing a game?
That's why I was pointing towards your power supply, since you already testedt the memory. Gaming is an increase draw on the PSU, so if that I failing, or you have one of the lines overloaded, it can cause those issues. Heat issues can cause freezing and reboots as well, considering your temps will rise to their highest point during a gaming session.

If you are getting BSoDs, those should be pointing you into the right direction in terms of what the fault is.

My next step would be to check airflow in the case and maybe swap out the PSU with another one to test.

A failing video card will also cause these issues during a gaming session. Just another point to consider.
I've run Furmark to stress test the GPU and get it to high temperatures. Everything went well, no crashes or BSODs.

Someone in another thread suggested it was Device Verifier that was causing all the problems. I've now switched it off. Could this program (ironically designed to prevent drivers from causing damage) be causing the BSODs - i.e. does it have a great influence on the system?
My System SpecsSystem Spec
08 Sep 2010   #26
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Is Device Verifier a third party program?
My System SpecsSystem Spec
08 Sep 2010   #27
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

It's a MS tool.

Quote:
Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver. This article describes how to use Driver Verifier to isolate and troubleshoot a driver in the system.
Using Driver Verifier to identify issues with Windows drivers for advanced users

It stresses the driver to try and cause them to fail, if a questionable driver is found or forced to crash it Blue Screens (BSoD) and makes a report so you can update or replace the offending driver.

jalebi, have you checked your temps during testing and games?
Have you checked/cleaned your case?
Your max temp is 73c, check here:Processor AMD Athlon™ II X3.

Is your RAM in ganged or unganged mode?
Try unganged if not selected already.

How many RAM sticks? 2 or 4?
This may affect how your RAM is preforming.

Have a look at this thread: VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's and RAM SPEEDS

Read his first post on page 2, he made a clarification on ganged and unganged.

You may need to change your RAM to 1066 Mhz to get stability.

It would be much easier for everyone to help you if you would fill out your system specs.
Someone with a similar setup or familiar with this issue might be able to help with a little information.
My System SpecsSystem Spec
08 Sep 2010   #28
jalebi

Windows 7 x64 Professional
 
 

Quote   Quote: Originally Posted by Dave76 View Post
It's a MS tool.

Quote:
Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver. This article describes how to use Driver Verifier to isolate and troubleshoot a driver in the system.
Using Driver Verifier to identify issues with Windows drivers for advanced users

It stresses the driver to try and cause them to fail, if a questionable driver is found or forced to crash it Blue Screens (BSoD) and makes a report so you can update or replace the offending driver.

jalebi, have you checked your temps during testing and games?
Have you checked/cleaned your case?
Your max temp is 73c, check here:Processor AMD Athlon™ II X3.

Is your RAM in ganged or unganged mode?
Try unganged if not selected already.

How many RAM sticks? 2 or 4?
This may affect how your RAM is preforming.

Have a look at this thread: VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's and RAM SPEEDS

Read his first post on page 2, he made a clarification on ganged and unganged.

You may need to change your RAM to 1066 Mhz to get stability.

It would be much easier for everyone to help you if you would fill out your system specs.
Someone with a similar setup or familiar with this issue might be able to help with a little information.
I will check the ganged vs unganged issue as soon as I can (different computer at the moment). I do this in the BIOS, correct?

The RAM is 2x2gb sticks.

During graphics stress tests the GPU gets up to a maximum of 52C. It is 32C when idle. I haven't checked the CPU temps but I don't think its particularly high. The same problem persists even when using a house fan for extra cooling so this leads me to believe its not a temperature issue.

The computer is only a few weeks old so it is definitely clean.

I will update my specs to make it easier for people to help me.
My System SpecsSystem Spec
08 Sep 2010   #29
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good job updating the system specs, this makes it much easier for people trying to help you.

Yes, you can change it to unganged in BIOS.

Read the information on the link about AMD and RAM speeds, this issue is due to the integrated memory controller.

Down load Core Temp and CPUID Hardware Monitor to check the CPU temps.

Monitor the CPU temps while running testing programs and do a check on your games to be safe.

Driver Verifier is a testing tool and is suppose to cause BSoDs, this finds drivers that are causing problems.
Don't leave it on all the time.

If you still have crashes, start a thread in Crashes and Debugging.
Someone there can help you with the Driver Verifier crash reports.

Let us know your progress.
My System SpecsSystem Spec
08 Sep 2010   #30
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Dave,

Not to hijack the thread, but I noticed this in the article:
Quote:
AMD recommend running RAM in Unganged (Single channel) mode.
From my own testing, RAM above 1333 Mhz can be extremely fussy if you insist on trying to run in Ganged (Dual channel) Mode and will often return an Overclock warning at start-up and revert to 1333 Mhz., by default. In most modern mult-threaded applications there is actually no loss in performance when running in Unganged Mode and, in some instances, Unganged mode is actually superior.
I always thought that Unganged was Dual Channel mode, and Ganged was Single Channel. CPU-Z says my RAM is Unganged and running in DC mode.

I'm a little confused, is that a typo?
My System SpecsSystem Spec
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