Windows explorer not responding?


  1. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
       New #1

    Windows explorer not responding?


    Ok.
    Whenever I log onto the Admin account on windows 7 (rc1 x86) and open the start menu the famous "windows explorer has stopped working" pop-up appears and stops me from doing anything.
    Any solutions?
    Thanks in advance.
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  3. 7Heaven
    Posts : 216
    Windows 7 7260 X86
       New #2

    Do you have another account that does work?
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  4. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
    Thread Starter
       New #3

    Yes


    Yes but that one is starting to play up. it's a standard account.
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  6. 7Heaven
    Posts : 216
    Windows 7 7260 X86
       New #4

    Now, have you installed anything that makes changes to explorer, or altered any shell files.?
    Also go back to the last time it worked, had you installed any new app, or has it always done it from first install.?
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  7. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
    Thread Starter
       New #5

    Thanks forgot about uninstalling things.
    it was before i installed a couple of programs so i'll go and uninstall em'
    Thank you.
    I'm going to come back with results.
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  8. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
    Thread Starter
       New #6

    Ta for that on the account now.
    it works well a bit slow but hey.
    +1 rep for you.
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  10. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
    Thread Starter
       New #7

    Not working again..

    Details..
    Files that help describe the problem:
    C:\Users\Zach\AppData\Local\Temp\WERF13D.tmp.WERInternalMetadata.xml
    C:\Users\Zach\AppData\Local\Temp\WER46C1.tmp.appcompat.txt
    C:\Users\Zach\AppData\Local\Temp\WER4C21.tmp.hdmp
    C:\Users\Zach\AppData\Local\Temp\WERA955.tmp.reg.txt

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  11. NegativeKiller
    Posts : 6
    Windows 7 (RC1) and XP SP3.
    Thread Starter
       New #8

    The Info from the files above.

    <OSVersionInformation>
    <WindowsNTVersion>6.1</WindowsNTVersion>
    <Build>7100 </Build>
    <Product>(0x1): Windows 7 Ultimate</Product>
    <Edition>Ultimate</Edition>
    <BuildString>7100.0.x86fre.winmain_win7rc.090421-1700</BuildString>
    <Revision>Unknown</Revision>
    <Flavor>Multiprocessor Free</Flavor>
    <Architecture>X86</Architecture>
    <LCID>1033</LCID>
    </OSVersionInformation>
    −
    <ProblemSignatures>
    <EventType>APPCRASH</EventType>
    <Parameter0>Explorer.EXE</Parameter0>
    <Parameter1>6.1.7100.0</Parameter1>
    <Parameter2>49ee918d</Parameter2>
    <Parameter3>apphelp.dll</Parameter3>
    <Parameter4>6.1.7100.0</Parameter4>
    <Parameter5>49eea4c3</Parameter5>
    <Parameter6>c0000005</Parameter6>
    <Parameter7>0000ad93</Parameter7>
    </ProblemSignatures>
    −
    <DynamicSignatures>
    <Parameter1>6.1.7100.2.0.0.256.1</Parameter1>
    <Parameter2>2057</Parameter2>
    <Parameter22>a7aa</Parameter22>
    <Parameter23>a7aa91f17ea749d42a4de3b390fa5b3d</Parameter23>
    <Parameter24>a7aa</Parameter24>
    <Parameter25>a7aa91f17ea749d42a4de3b390fa5b3d</Parameter25>
    </DynamicSignatures>
    −
    <SystemInformation>
    <MID>8E890CBA-AB5F-4757-8937-10A7B44FBD0E</MID>
    <SystemManufacturer>FUJITSU SIEMENS</SystemManufacturer>
    <SystemProductName>Amilo M3438 Series</SystemProductName>
    <BIOSVersion>1.10C</BIOSVersion>
    </SystemInformation>
    </WERReportMetadata>

    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="SYSTEM INFO" FILTER="CMI_FILTER_SYSTEM">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="857088" CHECKSUM="0xD602DD12" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD6C3B" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:07:26" UPTO_LINK_DATE="04/22/2009 05:07:26" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="00002f719c35ecc1806ed3dce9f6e33c886eee82999e" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
    <MATCHING_FILE NAME="ntdll.dll" SIZE="1286656" CHECKSUM="0xD70B3137" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="ntdll.dll.mui" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13C74D" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:09:02" UPTO_LINK_DATE="04/22/2009 05:09:02" EXPORT_NAME="ntdll.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="000068a06de666e0067422237dbef20b435db82de55d" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
    </EXE>
    </DATABASE>
    <EXE NAME="apphelp.dll" FILTER="CMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="apphelp.dll" SIZE="291840" CHECKSUM="0xC0EEA064" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="Application Compatibility Client Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="Apphelp" INTERNAL_NAME="Apphelp" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56D0D" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:01:55" UPTO_LINK_DATE="04/22/2009 05:01:55" EXPORT_NAME="apphelp.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" />
    </EXE>


    HKLM\System\CurrentControlSet\Control\Session Manager\AppCompatCache



    </DATABASE>
    Last edited by NegativeKiller; 24 May 2009 at 10:32. Reason: cause i didn't explain why the texthere was
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