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Windows 7: Windows Explorer won't allow files to be saved to Documents

19 Sep 2010   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Also uninstall your present AV software.

Download, install and RUN Microsoft Security Essentials.
http://www.microsoft.com/security_essentials/


My System SpecsSystem Spec
.
19 Sep 2010   #12
Prskater

windows7-Home Premium 64Bit
 
 

I used the system restore from several earlier dates, all the way to last month, and a message pops up saying that it could not fully restore all files and Win7 opens up fine. But I can't save files from programs such as Photoshop or Dreamweaver, in which the little sand clock just stays on forever and the window turns a whitish color and is stuck until I click the X to close the program. A window message pops-up saying Dreamweaver not responding and gives me the choice to close the program or wait for the program to respond at which time I just chose to close the program and lose all the changes to the file.

I can save WordPad files.

And Windows Explorer also freezes when I click on My Documents in Favorites. I can, however, click on other folders from the sidebar, such as downloads, videos and pictures...

Go figure.

Thank you.

Roxy
My System SpecsSystem Spec
19 Sep 2010   #13
Prskater

windows7-Home Premium 64Bit
 
 

Did the Microsoft Security Essentials and nothing found.

Thanks

Roxy
My System SpecsSystem Spec
.

19 Sep 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Perform this scan, up to 3 times if errors are found
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
19 Sep 2010   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Roxy,

At some point in time your computer was working.

Uninstall ALL programs which you have installed since that time.

Does your system work correctly, other than for the the now missing programs?
My System SpecsSystem Spec
19 Sep 2010   #16
Prskater

windows7-Home Premium 64Bit
 
 

Richc46: Ok. I did the sfc deal but I can't open the cbs.log file: Access Denied. Tried changing permissions to no avail.

Karlsnooks: I have not installed any new programs for several months.
My System SpecsSystem Spec
19 Sep 2010   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Assume that the log has errors, run three more times to try to correct them.
My System SpecsSystem Spec
19 Sep 2010   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by Prskater View Post
Richc46: Ok. I did the sfc deal but I can't open the cbs.log file: Access Denied. Tried changing permissions to no avail.

Karlsnooks: I have not installed any new programs for several months.
Boot into safemode.

Run SFC /SCANNOW from an elevated command prompt.
Keep running it until you get a clean bill of health ( the screen will say something to that effect).
My System SpecsSystem Spec
19 Sep 2010   #19
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Could you fill out your System Specs. This info helps us to help you.

________________________________________
________________________________________

HOW TO FILL OUT YOUR SYSTEM SPECS

In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

________________________________________
________________________________________


Make yourself a System Repair Disc. You are going to need it. If not now, then later.

________________________________________
________________________________________
DISC - CREATE A SYSTEM REPAIR DISC
START | type System Repair | Enter key | Create Disc button
________________________________________
________________________________________
My System SpecsSystem Spec
20 Sep 2010   #20
Prskater

windows7-Home Premium 64Bit
 
 

Karlsnooks: Today, just like yesterday, the system would not turn on normally. I had to manually shut it down and turn it on again, on the second start it gave me the option to Safe Boot and when it did try to boot, it rejected the restore point which has been dragging since the beginning of this issue ( I have used three different restore points). It did then start normally.

I filled out the UserCP specs.

I have run the sfc /scannow 8 times and the message says it found corrupt files but was unable to fix them... details in c:\windows\logs\CBS\CBS.log . This file is the one I can't open.

Created system repair disc.

Still slightly under the water...

Thank you all for your efforts.
My System SpecsSystem Spec
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 Windows Explorer won't allow files to be saved to Documents




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