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Windows 7: System shutting down during logon

24 Sep 2010   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Does the screen turn blue?
Any error numbers
Go to search type event viewer, look for errors at the time of the problem


My System SpecsSystem Spec
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24 Sep 2010   #12
Don in Vermont

Windows 7 Ultimate x64
 
 

Done, Thanks again
My System SpecsSystem Spec
24 Sep 2010   #13
Don in Vermont

Windows 7 Ultimate x64
 
 

OK, Event Viewer, yes there certinally many entries there. Some are errors and some are warnings. Looks like many are at startup and associated with Microsoft Security Essentials which I just loaded a week or so ago. Looks like trouble updating at startup and Stoped error 0xc000000D. There are many other errors that have been going on for some time. Where do I start?
My System SpecsSystem Spec
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24 Sep 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

What I would do is use the computer, If you have a problem check the event viewer. We are just concerned with errors.

Does the Screen Turn Blue?
My System SpecsSystem Spec
24 Sep 2010   #15
Don in Vermont

Windows 7 Ultimate x64
 
 

No Blue Screen and nothing under Windows Error Reporting in System Information.
My System SpecsSystem Spec
24 Sep 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try administrative events.
My System SpecsSystem Spec
25 Sep 2010   #17
Don in Vermont

Windows 7 Ultimate x64
 
 

I ran the MEMTEST86 yesterday and NO ERRORS. It ran for 15 hours and made almost 8 passes. I guess Mem is OK. I did have IE9 loaded on this machine and then removed it. I put it back on late yesterday and durning startup only had two errors in Administrative events, both having to do with updates.
Error 1
Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D

Error 2
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Any ideas??
My System SpecsSystem Spec
25 Sep 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Happens in safe mode, happens quickly... hmmmm

Go to device manager, look for yellow warning posts. I suspect the graphics card/driver.
Since it happens so early in the process.
My System SpecsSystem Spec
25 Sep 2010   #19
Don in Vermont

Windows 7 Ultimate x64
 
 

No Yellow warnings on devices. All look OK. I sent e-mail to windows support for assistance because having to do with updates and MSE. This is my only anti Virus and want to make sure updated regualy.
My System SpecsSystem Spec
25 Sep 2010   #20
alphanumeric

Windows 10 Education 64 bit
 
 

If you think it might be Microsoft security essentials, one option would be to download a fresh copy, uninstall it, and reinstall it. Might want to reboot between the uninstall and reinstall. Let it update and then do a full scan. If memory servers me, there was a virus floating around that would cause your PC to reboot. Aside from being a pain in the but it was relatively harmless compared to some other nasties on the web. I'm not saying that is what is causing your problems but doing a good scan with MSE probably wouldn't hurt just to rule out an infection of some type.
My System SpecsSystem Spec
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 System shutting down during logon




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