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Windows 7: Help CD-DVD not working

25 Sep 2010   #1

Windows 7 32
Help CD-DVD not working

Hi all,

I have reinstalled Win.7. and after that mine LG.CD-DVD Drive cant read DVD...only CD.

I took other CD-DVD drive from mine old computer and connect it to new win.7. comp and try but its same,also cant read DVD disc,When i return drives to old comp they are working perfectly.

I have updated drivers,when i check in Control panel comp see the Drives and everything is ok.

This is very strange to me.Its like i have CD rom and not CD/DVD .that is what mine computer saying but when i try it on mine old comp CD/dvd working perfect.

Please help

My System SpecsSystem Spec
25 Sep 2010   #2

Windows 7 Ultimate x64 SP1

Do you have iTunes installed (or even Adobe CS)? I have read that the Bonjour service that is installed as an adjunct can be detrimental in some cases. I have not personally encountered such but it can be an issue.
My System SpecsSystem Spec
25 Sep 2010   #3
Microsoft MVP


Check for the latest SATA/IDE storage controller or chipset on the computer or mobo model's Support Downloads webpage.

Either run its installer or unzip and browse to find the driver from Device Manager>Storage Controller>Update Driver tab.

Check for newer firmware for the DVD drive on the LB Support Downloads webpage.

Please fill in your System Specs at bottom left of your post to get more detailed help.
My System SpecsSystem Spec

25 Sep 2010   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

This is something that has been posted before. Either CD only or DVD only won't play. Do you have the original Windows 7 installation DVD? If so, see if the PC will boot from the DVD. You don't have to use any features on the DVD, just see if it can boot and then reboot to Windows. If it can boot, then the hardware is working fine with Windows, and you likely have a software conflict.

Also, an easy thing to try is use the MS fixit to remove upper and lower filters. It will cause no harm, and it just might work. It's designed more for drives that are unrecognized, but worth a try.

Your CD or DVD drive can't read or write media

If none of the suggestions help, you can try a clean boot to test again if it is software related

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

A Guy
My System SpecsSystem Spec

 Help CD-DVD not working

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