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#1
Stuck! Can't My HP PC To Work
Hello All,
Here is my dilemma and the steps I have taken.
My tower crashed and I tried to recover it via the F11 hp manager. It went through the process and when it goes to restart I got a blue screen. Then I get a windows error recovery black screen.
So I then ordered the hp recovery disks (in case something was corrupt on the recovery) and used them but the same thing.
Then, I used partion wizard... I deleted partitions, wipe the drive all zeros and used the hp disks again and I still am getting this blue screen. Says fatal error c000021a, the screen pops up and disappears fast.
I don't know what to do at this point because I thought by wiping everything then using those disks will fix it.
Any help??