Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Suggestions for a new laptop?

04 Oct 2010   #1

Windows 7 Home Premium 64 Bit
Suggestions for a new laptop?

I have a Dell laptop that is going to have to be returned to Dell because they cannot fix a problem with the video card. I have it hooked to an external monitor but the actual laptop screen will not come back on when the external monitor is disconnected.

Dell sent a technician with a new screen and after he installed it the problem was not fixed. Dell then said they would just exchange it for a new laptop since it was only three weeks old.

They have promised me for nearly a month, on three separate occasions, that a new one was coming but they could not come up with a ship date. After the last time they agreed to a total refund.

I was wondering what is a good one to get along these same specs as the Dell?

A friend of mine suggested HP but he is also the one that suggested Dell

1 Studio 15 Laptop

1 Intel Core,i5-450M (2.4-2.66Ghz, 3M/4 threads)

1 6GB Shared Dual Channel DDR3 at 1066MHz

1 Back-lit Keyboard

1 15.6Inch Full High Definition (1080p) High Brightness LED Display with TrueLife and Camera

1 Dell Webcam Software 1.4 Application Kit

1 ATI Mobility Radeon HD 5470, 1GB

1 500GB 7200 RPM SATA Hard Disk Drive

1 Black Chainlink


1 Windows 7 Label

1 PC-Restore, Dim/Insp

1 DELL WELCOME,Software Dimension/Inspiron

1 Dell Connect 2.1

1 DataSafe Local BackUp

1 Dell Support Center Software 64 Bit 2.0

1 Windows Live Search,Multiple User Interface

1 Download Store Links

1 Genuine Windows 7 Home Premium, 64bit, English


1 Dell, Software, Wild Tangent Inc Games

1 Cozi-Calendar

1 eBay Webslice

1 Skype VOIP Application


1 Dell Software,Roxio 1.0

1 Cyberlink Power DVD 8.3 Playback

1 8X DVD+/-RW Dual Layer Drive

1 Integrated High Definition Audio 2.2

1 Intel WiFi Link 6200

1 Dell Dock Consumer

1 MCAFEE PEARL MUI,36MTH,Without Media

1 56 WHr 6-cell Lithium Ion Primary Battery

1 Microsoft Office 2010 Home and Business, English

1 3 Year Limited Warranty

1 CompleteCare Accidental DamageProtection, Inspiron, 3 Year

1 Dell Hardware Warranty PlusOnsite Service, Extended Year(s)

1 Dell Hardware Warranty PlusOnsite Service, Initial Year

1 Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, 2 Year Extended

1 Third Party At HomeService with Nights and Weekends, 24x7 Technical Support,Initial Year

1 Soft Contracts - Banctec

1 Soft Contracts - Consumer Complete Care

1 Warranty Support,2 Year Extended

1 Dell Limited Hardware Warranty 7X24 Technical Support, Initial Year

1 Thanks for choosing Dell!

1 LoJack Theft Recovery Service,XPS - 1 Year DHS

1 LoJack Theft Recovery Softwarefor Laptops, 1 Year



1 To activate your online backupaccount, go to Start, Programs, DataSafe Online

1 S and P Drop-in-Box Marcom forDHS Notebooks

1 No Mobile Broadband Card selected

My System SpecsSystem Spec
04 Oct 2010   #2

Windows 7 Ultimate x64 SP1

When you make millions of laptops, it is to be expected that you'll encounter some that have failing hardware. That just happens. The fact that Dell worked with you and offered a refund would make me feel confident in buying from them again. If not, an HP would work fine. In my experiences from being in IT for 15 years, including half that time in a decision making role, I will only buy laptops from Dell or HP.

By the way, Dell doesn't always have the ability to provide quick ship dates, do the the nature of the hardware and if it was a custom order or not. You may not have given them enough time to process and build, so be glad they gave you a refund so quick.
My System SpecsSystem Spec
04 Oct 2010   #3

Windows 7 Home Premium 64 Bit

Quote   Quote: Originally Posted by DeaconFrost View Post

By the way, Dell doesn't always have the ability to provide quick ship dates, do the the nature of the hardware and if it was a custom order or not. You may not have given them enough time to process and build, so be glad they gave you a refund so quick.
They started promising me a ship date on Sept. 8th. Three different times they said it was in production and would ship within 3 days. Then they called each time to say it was not going to ship and they didn't know when it would. I think I gave them plenty of chances.
My System SpecsSystem Spec

04 Oct 2010   #4

Windows 7 Home Premium 64-bit

HP is junk in my books but the printers... Prefer Toshiba with the Intel build.. GL :)
My System SpecsSystem Spec
04 Oct 2010   #5

windows 7

Interesting enough, I do not recommend HP or Dell to my clients. They are known for using inferior parts, in my opinion. I have been in the IT business for 35 years, having owned many a personal computer since 1983. I have directed all my clients and business associates to buy Asus laptops. Not one has ever been disappointed. I also recommend Canon printers, no bloatware with those. NO constant contact with the mothership looking for program updates!

Deaconfrost is correct. When you build millions and millions of laptops, there's bound to be a lemon in there, no matter the brand or who makes it. Asus also gives a better warranty IMHO.
My System SpecsSystem Spec
05 Oct 2010   #6

Windows 7 Ultimate x64 and Home Premium x64

I haven't had too many problems with either HP or Dell, although Dell did have a couple of years of bad production on some of their hardware due to bad capacitors.

HP's laptops aren't really that terrible nor are some of the Dell Laptops. HP's printers have some quirks, but most of them are reasonable in function.

The one thing I do know is that I have gotten both from Dell and from Best Buy a Dell Laptop and again, seen some quirks, and the longer time usually is on custom build systems as they make to order. You can opt for their standard builds unless you absolutely need specific hardware setups.
My System SpecsSystem Spec
05 Oct 2010   #7

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

I suggest you identify a few laptops from the reputed OEMs (Dell, HP, Asus etc.) in your budget range then do some research online. Look at the customer reviews on sites like Bestbuy/Amazon/newegg etc., though its important to remember that dissatisfied customers give more feedback. Also, both Dell and HP (also Asus i think) have thriving online communities where most laptops and issues with them are discussed threadbare.

I personally own both a dell and an HP and have frequently visited the community forums for inputs about these. Also, there are some well-known hardware-oriented forums that would supply useful info.
My System SpecsSystem Spec
05 Oct 2010   #8

Windows 7 Ultimate x64 SP1

Everyone will have their own experiences, such as the person who doesn't recommend Dell or HP, but you can't go by one person's opinion. There's a reason why HP is the number one in sales for years, and why Dell is holding the numbr two spot (although they lend it to Acer from time to time). Dell and HP are the most tried and true brands, so your chances are best of having a good experience. It's like buying a car. If you want something reliable, you pick a Honda or Subaru over a Kia or Hyundai. Is it possible to get a Honda with issues? Sure...but your chances are much lower than with a Kia.
My System SpecsSystem Spec
05 Oct 2010   #9

Vista Business x64

I own a Toshiba and have had great luck with it. Im not sure if they have the quality of support that Dell has but based on what i have seen, Toshiba offers the most bang for the buck.
My System SpecsSystem Spec
06 Oct 2010   #10

Windows 7 Home Premium 64 Bit

This has now taken a twist. After researching some other brands and not really coming up with anything that really impressed me, I got to thinking that I really did like the computer and it was more of an issue that Dell couldn't deliver a new one by a deadline I had. I was going out of town for 4 days and ended up with nothing.

So I thought instead of returning the defective one and then having to wait on the money, why don't I give them another chance. So I called Dell back and said that I wanted to exchange systems again instead of getting a refund. The guy had to go to a supervisor but said they would do the exchange.

So tonight I get a call from them to give me the specs on the new one. He said that the HD screen was no longer available on the Studio 1558, or something like that. He said they were going to upgrade me to a XPS 16 and increase the memory from 6GB to 8GB. I'm going from a black laptop to a red one.

Now that I no longer have a deadline I can afford to wait a bit on a new one.
My System SpecsSystem Spec

 Suggestions for a new laptop?

Thread Tools

Similar help and support threads
Thread Forum
Laptop suggestions
Its time for me to look for a new laptop. I think i have the same problem as everyone else i and the most powerful smallest laptop for the cheapest dollar :o. I would really like to have an i7 with 16Gb of ram or higher (the maximum allowed). It doesn't have to come with that much...
General Discussion
Need game suggestions for my Laptop
Hey everyone..:) I want to play some good games on my laptop, so I need some suggestions. I'am actually interested in FPS games like COD, but yeah suggest me any games you know that will run on my laptop. Don't wanna play old games like GTA III, Midtown madness etc.. Looking for some decent...
Suggestions for a new laptop?
I'm looking to get a new laptop soon since I really want to start working on some viral apps and for this I need a lightweight portable system. One with a lot of battery life so I can drive down to the beach, chill in my car, and start programming while relaxing to help incite crazy app ideas. ...
Hardware & Devices
Buying a Gaming Laptop - Any suggestions?
Hey! I am getting a new laptop in about 2 months or so, and I am not sure what to buy. I would love getting both answers and suggestions of what I should buy, as I have no idea myself what I should be looking for in a gaming laptop. The only thing I kinda know is that there should be lots of...
Need some laptop suggestions
I'm looking into a laptop for my mom. It needs to connect to a TV via HDMI and stream Netflix effectively. It doesn't need to do any gaming, and the hard disk space is almost a non-factor. She may take it to the beach a couple times per year, but other than that it won't travel further than the...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:13.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App