Snipping tool not able to capture menus in win 7

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  1. Dwarf
    Posts : 9,582
    Windows 8.1 Pro RTM x64
       New #31

    Hi Peter,

    True, you did beat me to it. However, I also added the bit about a possible keyboard driver issue at the end.
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  3. myzr7
    Posts : 1,797
    Windows 7 Ulti. x64
       New #32

    itinva said:
    When I open the Snipping Tool I am able to hit print screen on my Vista computer and capture drop down menus or the start menu without a problem. When I use the Snipping Tool in Windows 7 I'm not able to use the Print Screen button because I have to use the Fn Key to activate Print screen which is non-responsive on the Win 7 side. It works on the Vista side on the same laptop just not on the Win 7 side. Just as a side not I can capture using Win 7 just can't get the screen shots of menus because they go away when the capture because available.
    itinva, hello welcome to Seven Forums. Since this works for you on vista the pre installed from the factory os. then stands to reason that you are missing some drivers that win 7 did not load for your laptop when you installed the rc? acpi I think is the device. cp/device manager/system devices/ ACPI feature . you will have to go to your laptops web site and see if you need to install drivers for function buttons, good luck to you. lm
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  4. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
       New #33

    Dwarf said:
    Hi Peter,

    True, you did beat me to it. However, I also added the bit about a possible keyboard driver issue at the end.

    Correct. I will now fade away into mediocrity once more.



    LOL
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  6. garysgold
    Posts : 3,141
    Vista Ult 64 bit Seven Ult RTM x64
       New #34

    Thanks Ex Brit. That works for me also.

    Gary
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  7. Ex_Brit
    Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
       New #35

    I would still love to know why Win7 behaves differently from Vista in this regard.
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  8. itinva
    Posts : 10
    win 7
    Thread Starter
       New #36

    Thanks to all for the great suggestions. I think the driver suggestion might be the way to go. I usually use Camtasia or Snagit when using Screen captures for training manuals and I was hoping that the Snipping Tool functioned the same in Vista as in Win 7. I don't use the Free Paint program (for those that asked) since PowerPoint is way more useful since I can right click on the images as well as the WordArt and 3D effects and Save all the images that I selected as a jpeg, png, or gif. I checked HP's site for the drivers and everything is up to date on my Win7 side. I will continue to look into the ACPI keyboard driver issue, and if anyone is able to capture a drop down menu using a laptop and not a PC (which seems to work) using only the Snipping Tool, and not a full screen print screen cropped to look like a snipping capture I would love to learn how it was done. I think it's a Win7 issue since I can do regular Print screens with the menus remaining visable. Thanks for all the suggestions.
    Attached Thumbnails Attached Thumbnails Snipping tool not able to capture menus in win 7-print-screen.png  
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  10. myzr7
    Posts : 1,797
    Windows 7 Ulti. x64
       New #37

    Thanks for posting back. could you tell us your lappy's model number so we could also search for a solution. Fucntion buttons should function I would think. lm
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  11. itinva
    Posts : 10
    win 7
    Thread Starter
       New #38

    System Manufacturer/Model Number HP Tablet PC tx 1320us
    OS win 7
    CPU AMD Turion 64 Xs Mobile TL-60 2 ghz
    Memory 4 GB Installed
    Graphics Card NVIDA 6150

    Windows Vista Home Premium Pre-installed
    SP2

    Windows 7 build 7100 RC
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  12. The Cool Guy
    Posts : 162
    Windows 8 x64
       New #39

    Ex_Brit said:
    You're welcome. It was actually an old Vista tip from 2006 according to the article. I tried it and it worked, so all's well that ends well.
    Kudos to The Cool Guy for getting me into one of my "determined to solve this" moods.
    Great software, Peter.
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  13. itinva
    Posts : 10
    win 7
    Thread Starter
       New #40

    Unsolved Snipping tool capture menu in Win 7


    Thanks to all who have researched this. I Noticed all that said it worked seemed to be using keyboards and PC's which I know works with the Snipping tool to capture menus. However, my problem is using the Snipping tool on a laptop. The ACPI drivers are installed and updated correctly but many of the HP models require the Fn key to access Print Screen functionality which is not needed on a keyboard (I did try reassigning the shortcut). I know there are various programs to use and work arounds, but I have to train co workers on using the features of Vista on soon Win 7 and would like to tell them it's a function that can or can not be done on certain brands of laptops. If you are able to get capture menus using a laptop please let me know what laptop you are using, because in all system specs of those that said it worked appear to be using PC's with keyboards which we all know works well.
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