Windows 7 x64 random reboot

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  1. Posts : 8
    Window 7 ultimate x32
       #31

    hey thankyou for helping....um the lid is not closed at all. th epc lid is open when this happens. are you able to tell from the minibump files what is causing the problem
      My Computer


  2. Posts : 2,259
    W7 Professional x64
       #32

    How old is the RAM? If it's not very old, then get an RMA from newegg and they will replace it lickety split.

    How is your CPU cooler oriented? Components rubbing together is generally not great, especially since the fan does produce minuscule vibrations that might affect that RAM after a period of time. If you take that stick of RAM out does it remedy the problem?
      My Computer


  3. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #33

    Hirokotzu said:
    mjf said:
    chev65 said:

    The free versions of Memtest do most certainly support more than 4GB of Ram. Memtest for Windows can be run in Windows and seems to find problems faster than the CD version "first link".

    You would run one test for each CPU core then divide the free memory between them and input that number into each test and run them all at once.

    The second test runs outside the OP system and you can test all your memory with it but it's an ISO and needs to be burned to a CD.

    MemTest: RAM reliability tester for Windows

    Memtest86+ - Advanced Memory Diagnostic Tool
    Do you feel the inbuilt Windows memory diagnostic test isn't thorough enough?
    I just used the windows built in memory test and I got no problems there. Whats the deal, do I need new memory?
    OP,
    I have 4GB RAM and Windows memory test and Memtest86+ (V4.10)
    work ok for me. Suggest you try Memtest86+ and if that's not reporting errors I'd be looking elsewhere for the cause of the problem.
      My Computer


  4. Posts : 62
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #34

    Alright, I installed the PSU with the troubles it caused ( the hard drive SATA port plastic piece came off, but I stuck it into the SATA cable and it slid right in, thank god) and it still crashes during windows update. I don't regret buying the PSU though, because it will probably save me a lot on the energy bill compared to my HUGE bulky old one. The fans bigger too!

    Anyway I'm assuming its the memory, so I ordered a new batch of GSKILL DDR3 1600 dual channel 4gigs RAM. I also issued a RMA for the current Patriot RAM I have now, so I'll get a refund for that. Anyway I hope its not a motherboard problem, and its just a memory problem. We'll find out when the new memory comes. I'll run a memtest and try updating windows then.
      My Computer


  5. Posts : 62
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #35

    Ok I need some serious help. I made a memtest86 + disc and ran it for 4 hours with both sticks of ram in it. No errors at all. I noticed in Bios, right before the test, that the timing wasn't right so I set it to the memorys timing recommendations. The problem is, windows still restarts during windows updates. If it's not the RAM or PSU, what is it? Windows??? Do I really have to install windows from scratch? If so, is it possible to copy all my important programs and files to my 500gb external hard drive? How would I do that. I also issued a memory exchange from newegg but the memory didnt fail memtest, should I keep it and cancel the order or switch it out??
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #36

    Hirokotzu said:
    Ok I ran Memtest like you said and after about 15min, I got 3 errors. Not good at all. I'm guessing I should get replacements for the RAM I got from newegg? Also btw, the stock intel i5 fan was too weak so I replaced it with a Corsair A70 Dual fan heatsink/fan and the edge of the 2nd fan (due to its LARGE size) is slightly bumping one of the RAM sticks. Is this a major problem? If so hopefully I can return it to bestbuy and exchange it for the smaller one or the water cooling one.

    I really don't want to pay to ship the bad RAM back to Corsair, then wait a few days to get a replacement. Maybe I should buy a different brand of RAM? I don't mind paying some more money. I feel bad that I got a power supply already, it's worth replacing a 4year old one anyway huh? Probably more power efficient too.
    The part in bold is a problem. The only way the stock fan is too small would be because either the pins for the heat sink aren't installed correctly or the TIM "thermal interface material" was not applied properly which would result in your CPU overheating at which point the system would shut down.

    You really need to take a good luck at the CPU and heat sink then reapply the TIM using the stock fan which should be totally fine for a stock clocked CPU. Make double extra sure that the pins are installed correctly as they can be a real pain to get right.

    The other fan rubbing on the memory sticks can't be good either and probably was enough to throw off your memtest results.
      My Computer


  7. Posts : 62
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #37

    I took one of the fans that was touching the RAM off. It works fine in that respect now. The stock intel fan is TERRIBLE and was making the computer run far too hot. The CPU temp. is perfect around 34c idle now. and 48 c stress. I'm positive its not a CPU overheating issue. It restarts every microsoft update.
      My Computer


  8. Posts : 62
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #38

    Bump, they moved my other thread to Windows Updates.. =/
      My Computer


 
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