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Windows 7: Windows 7 x64 BIOS help

11 Oct 2010   #1
Majesticks

Windows 7 Ultimate x64
 
 
Windows 7 x64 BIOS help

Hi guys,

So ive downloaded the newist BIOS for my laptop (acer travelmate 5720g) from the acer site but when i try to load it says FLASH.SYS FAIL?....so how do i update my BIOS?

and my laptop says it has up to 1791kb of video hyper memory....my question is whats hyper memory and how does it work?

One more thing...if i click on help and support and type in directx and then open the directx diagnostic tool it says i have directx 11....but if i run the windows experience index and click on "view and print detailed performance and system infomation" it says i have directx 10? so any ideas on what to do?


Thanks heaps to everyone who replys


_____________________________________________
Acer Travelmate 5720g Laptop
Intel Core 2 Duo (4.4Ghz Total)
ATI High Definition Radeon 2600
250GB HDD
3GB RAM
Windows 7 x64 Ultimate


My System SpecsSystem Spec
.
11 Oct 2010   #2
CyberZeus

Windows 7 Ultimate x64 SP1 clean install
 
 

Hi and welcome to SevenForums!

I guess you've downloaded the wrong BIOS.
I see Acer site and the BIOS update for your notebook: it is a ZIP file with a readme.txt file you should read for instructions.

I think the windows experience index is built using DirectX 10.

Hope this helps
My System SpecsSystem Spec
11 Oct 2010   #3
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by Majesticks View Post
Hi guys,

So ive downloaded the newist BIOS for my laptop (acer travelmate 5720g) from the acer site but when i try to load it says FLASH.SYS FAIL?....so how do i update my BIOS?

and my laptop says it has up to 1791kb of video hyper memory....my question is whats hyper memory and how does it work?

One more thing...if i click on help and support and type in directx and then open the directx diagnostic tool it says i have directx 11....but if i run the windows experience index and click on "view and print detailed performance and system infomation" it says i have directx 10? so any ideas on what to do?


Thanks heaps to everyone who replys


_____________________________________________
Acer Travelmate 5720g Laptop
Intel Core 2 Duo (4.4Ghz Total)
ATI High Definition Radeon 2600
250GB HDD
3GB RAM
Windows 7 x64 Ultimate
Hello Majesticks and welcome to SevenForums.

Download and install the correct bios.
My System SpecsSystem Spec
.

11 Oct 2010   #4
Majesticks

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CyberZeus View Post
Hi and welcome to SevenForums!

I guess you've downloaded the wrong BIOS.
I see Acer site and the BIOS update for your notebook: it is a ZIP file with a readme.txt file you should read for instructions.

I think the windows experience index is built using DirectX 10.

Hope this helps


Thanks for the welcome!

Its not the wrong BIOS as its the only one for windows 7 ultimate x64
I do follow the readme.txt file and i get the flash.sys fail message
and maybe the windows experience is built using directx 10 but its saying ive got directx 10,and the direct x diag tool is saying directx 11? and whats hyper video memory?
My System SpecsSystem Spec
11 Oct 2010   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I recommend you contact the manufacturer, since i a failed bios update is a serious matter and must be attended to first.
My System SpecsSystem Spec
11 Oct 2010   #6
Majesticks

Windows 7 Ultimate x64
 
 

Well that sucks acer will probally tell me to send it in, i was hoping for some help from here
My System SpecsSystem Spec
11 Oct 2010   #7
Majesticks

Windows 7 Ultimate x64
 
 

in my BIOS file there is a Flash.sys file....and thats the file that is failing
My System SpecsSystem Spec
11 Oct 2010   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try to run the BIOS flash application as admin (Right click on the exe>select run as administrator).
My System SpecsSystem Spec
11 Oct 2010   #9
Majesticks

Windows 7 Ultimate x64
 
 

nope that doesnt work either (flash.sys fail)
My System SpecsSystem Spec
11 Oct 2010   #10
CyberZeus

Windows 7 Ultimate x64 SP1 clean install
 
 

Have you unzipped the content of the file you downloaded or are you running the update tool from within the zip?
My System SpecsSystem Spec
Reply

 Windows 7 x64 BIOS help




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