Toshiba satellite L640 password

Hi,

Friend of mine runs a small farm supply business, he had three reps, he now has two. The third bought his own laptop on company credit card (allowed) it's a Toshiba Satellite L640. He handed it back in on his last day (unwillingly) friend tried to start it up and goes straight to a black screen with blue password box, can't F2 or F12 just goes straight to password, can't boot off CD. Former employee won't answer phone calls and not sure he would provide it anyway.

Help please?

You are going to have to reset the bios password which will involve dismantling the laptop. Is it still under warranty? I'm sure your friend has the proper documentation to prove he owns it, therefore, if it's still under warranty, he can get help from Toshiba.

If it is no longer under warranty, however, there are ways to reset the bios password, as I mentioned, but it will involve dismantling the laptop.